Solutions
Fix the call problem that's costing you customers
Missed calls, after-hours gaps, slow callbacks, spam. Each one leaks revenue. See exactly how Leap solves the one that's hurting you most.
Missed-call text-back, after the call is answered
Leap answers your forwarded calls, and callers who hang up before speaking get one text from your receptionist inviting them to reply.
After-hours answering service for the calls you get after closing
Leap answers the calls you forward after closing, takes messages and appointment requests, and texts you a summary. Your carrier sets the timing.
24/7 call answering without a night shift
Forward every call to Leap and its AI receptionist answers at 3am the same way as 3pm, takes requests, and sends your team a summary of each answered call.
Lead qualification on inbound calls, sorted before you call back
Leap asks callers the details you need, like service address and reason for calling, then sorts answered calls with AI columns and a 1-to-5 Priority score.
Appointment booking on the first call, done three ways
Leap takes appointment requests your team confirms, texts your booking link, or books open times directly once you connect Google Calendar.
Appointment scheduling calls handled, calendar decisions kept
Leap takes new bookings, reschedule and cancel requests by phone, writes them up for your team, and sends reminders. Your team keeps control of the calendar.
Spam call blocking that keeps junk out of your team's day
Leap tags likely spam after each call and keeps it out of your team's alerts. You can turn on blocking for numbers already known as spam.
Call overflow handling for the calls you can't take
With ring-first forwarding, your phone rings first and Leap answers the calls you are too busy to take. Callers get answers and requests are logged.
Call screening that tells you who called and why
Leap answers, learns the caller's name and reason, and texts or emails a summary. With live transfer on, it can pass a call to you during office hours.
Call routing without a phone tree or a button press
Leap learns what each caller needs in plain conversation, then plain-English rules decide who on your team is told. Live transfer is optional.
Bilingual Spanish answering for callers who prefer Spanish
Turn on Spanish and Leap answers Spanish-speaking callers in Spanish, switching when they do. Your team's text says 'Caller speaks Spanish.'
New patient intake that starts on the first call
Leap answers new patient calls, collects name, date of birth, reason and preferred time, and hands your front desk a complete request to confirm.
Emergency call answering that gets details to your on-call person
Leap answers urgent after-hours calls, gives your approved emergency contact, takes the address and details, and messages your on-call person, marked urgent.
Answer quote request calls while you're on the job
Leap answers quote request calls you can't pick up, asks for the job details you need to price it, and texts or emails you the lead.
Reduce no-shows with reminders that send themselves
Leap can send appointment reminders, a text two days ahead and a call the day before, and texts callers when their request reaches your office.
Replace voicemail with an AI that picks up
Replace your voicemail box with Leap. Unanswered calls reach a receptionist that answers from your approved info and sends you a summary.
An answering service built for one-person businesses
Leap answers the calls a one-person business can't take mid-job, answers common questions from your info, and texts you each caller's details.
A weekend answering service without weekend staff
Leap answers the weekend calls you forward to it, using the same knowledge and greeting as weekdays, and sends you each caller's details.
A holiday answering service for when the office is closed
Leap answers the calls you forward on holidays, tells callers you're closed if you turn that on, and marks urgent ones for your team.
Inbound sales calls answered and qualified
Leap answers inbound sales calls you can't take, asks the questions that size up the lead, and sends your team a summary to follow up on.
Automate routine customer service calls with AI
Leap answers routine customer service calls from your approved knowledge base, and passes the calls that need a person to your team.
Capture callback requests and return them faster
Leap takes callback requests with the caller's number and reason, notifies your team, and can call people back from the inbox when you press Send.
Ask for more Google reviews, and keep up with the ones you get
Leap tracks your Google reviews daily, drafts replies, prints a QR review poster, and lets you text a happy caller your review link.
Automate front desk calls without hiring anyone
Leap answers front desk calls from your approved info, takes appointment requests, and sends staff what needs them, so the desk can serve walk-ins.
Each answered call with a summary and a full transcript
Leap records each call it answers, writes a transcript and plain-language summary, and sends the summary to your team by text or email.