AI receptionist for roofers
An AI receptionist for roofing companies.
After a storm the phone rings while each crew is up a ladder. Leap answers, sorts active leaks from estimate requests, and texts the urgent ones to you.
Leap is an AI phone receptionist for roofing companies. It answers forwarded calls about leaks, storm damage, inspections and replacements, takes the address, roof type and whether water is coming in, marks active leaks urgent for your team, and sends a summary of each answered call by text or email.
166,900. Roofers held about 166,900 US jobs in 2025; BLS notes winter limits roofing in northern states and summer brings overtime.
U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, 2025
Leak or estimate. Leap asks whether water is coming inside and marks active leaks urgent for your team.
Address first. Each roofing request comes with the property address, roof type and the caller's callback number.
Plain-English routing. Owners write rules like "storm damage calls go to the sales lead," and Leap sends summaries that way.
$149/mo. Leap costs $149 a month, first 100 calls included, then $0.99 a call.
What calls does a roofing company get?
Two kinds, and they need different handling. Leak and storm calls are urgent and come in bunches after weather. Inspection and replacement calls are high-value but can wait a day for a callback.
Active leaks
Water coming through a ceiling. Marked urgent and texted to your team.
Storm and hail damage
Missing shingles, lifted flashing, tree limbs. Takes the address and what the caller can see.
Insurance questions
Answers how your company works with claims, from the text you approve. Leap gives no coverage opinions.
Inspections and replacements
Takes the request with roof type, age if known, and the best time to visit.
What should the receptionist ask a roofing caller?
The property address, whether water is coming inside right now, the roof material (asphalt shingle, metal, tile, low-slope), the approximate age, whether it's a home or a business, whether the caller has opened an insurance claim and with which carrier, and the best time for an inspection. The callback number defaults to the caller ID.
What does it sound like on the phone?
"Good afternoon. This is Ben from Summit Roofing. How can I help?"
"Do you do free inspections after hail?"
Answered from your inspection policy, then Leap takes the request.
"Do you work with my insurance company?"
Read from your approved claims text. Leap does not tell callers what their policy covers.
"Water is dripping into my bedroom."
Leap gives your approved emergency contact if you have one, takes the address, and marks the call urgent.
Which roofing calls should go to a person?
Active leaks, adjusters calling about a claim, and complaints on a finished job. You can turn on live transfer during office hours: Leap rings your number, says who is calling and why, and you press 1. After hours it takes the details and texts the on-call person through your routing rules.
If a caller reports a collapse, a fire or someone hurt, Leap tells them to call emergency services now.
When do roofing calls come in?
In waves after storms, and through the building season. BLS notes roofers usually don't work in bad weather, that winter limits roofing in northern states, and that summer brings overtime (bls.gov/ooh/construction-and-extraction/roofers.htm). The days your crews are busiest are the days the office phone rings most.
Ring-first mode lets the office answer when someone's free and Leap take the overflow. When a storm hits, forwarding all calls keeps the line from going to voicemail.
How it works
- 01
Paste your roofing website.
Leap reads your services, materials, service area and warranty text.
- 02
Add your claims and emergency text.
Write how you handle insurance and who to call for a leak.
- 03
Forward your office line.
Every call during a storm, or ring-first on normal days.
Frequently asked questions
Can Leap tell a homeowner whether insurance will cover the roof?
No. It reads how your company works with claims from the text you approve and takes the carrier name for your team.
How does Leap handle an active leak at night?
It gives your approved emergency contact if you set one, takes the address, marks the call urgent and texts your team through your routing rules.
Can it book inspections on my calendar?
By default it takes the request and your team confirms. With Google Calendar connected, it can book open inspection times directly.
Can Leap handle a surge of calls after a hailstorm?
Forward all calls to Leap during the storm and it answers what reaches it, with each request summarized and saved as a contact.
Which details will I get for a replacement estimate?
Address, roof material and age if the caller knows, home or business, insurance claim status, and the best time to visit.
Can it answer Spanish-speaking homeowners?
You can turn on Spanish or up to two languages alongside English.
What if a caller asks about a material I don't install?
Leap answers from your services list. If it isn't there, it says so and saves the question for you.
Can Leap follow up with homeowners who called about estimates?
From the inbox you can text them, or have Leap call or text back after you press Send. Callbacks run between 9am and 8pm.
What does Leap cost for a roofing company?
$149 a month, first 100 calls included, then $0.99 a call. Spam and test calls aren't billed. Setup is free, and billing starts when Leap answers real calls.
Keep exploring
Give roofers a front desk that never misses.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.