AI receptionist for tree service
An AI receptionist built for tree service companies.
Your crew can't answer from a bucket truck with a saw running. Leap takes estimate requests, storm calls, and stump grinding quotes, and texts you the ones that can't wait.
Leap is an AI phone receptionist for tree service companies. It answers removal, pruning, stump grinding, and storm damage calls from the facts you approve, records the address, tree location, and hazards, and sends your office a summary. A tree on a house can reach your phone as an urgent text during the call.
Jun 1 to Nov 30. The Atlantic hurricane season runs June 1 to November 30, when storm damage calls can arrive in waves.
NOAA National Hurricane Center, 2026
Urgent flag. Leap can text your on-call person mid-call and mark it urgent when a tree is on a roof, a car, or across a driveway.
Request, not a guess. Leap takes the estimate request with the address and tree details, and your office sets the walk-through.
Your number. You keep your business number and forward calls to Leap; nothing is ported.
Text-back. Callers who hang up before speaking get a text back from your business.
What calls does a tree service get?
Tree calls split into planned work and storm work. Planned work can wait for an estimate visit. Storm work needs the owner's attention the same hour.
Removal estimates
A dead, leaning, or unwanted tree. Leap records where it stands, roughly how tall it is, and what it is near: the house, a fence, a pool, power lines.
Storm damage
A limb through a roof, a tree across a driveway or a car. Leap marks these urgent and can text your on-call number while the caller is still talking.
Pruning and clearance
Limbs over the roof, branches touching the house, clearance for a new build. Leap takes the request and the caller's timing.
Stump grinding
Leap asks how many stumps, rough diameter, and whether a gate limits equipment access.
Permit and HOA questions
Leap answers from what you approve about permits in your area, and takes a message when the answer depends on the town.
What Leap collects for a tree job
A useful tree request has the address, which yard the tree is in, the species if the caller knows it, approximate height, what is underneath or nearby, whether a truck can reach it, any damage already done, and whether an insurance claim is involved. You can add AI columns, such as "Near power lines" or "Insurance claim", and each summary fills them in.
A sample tree service call
With the default greeting, a caller hears: "Good morning. This is Ben from Ridgeline Tree Care. How can I help?" You can rename the receptionist and edit the greeting.
From your approved facts, Leap can answer "Do you give free estimates?", "Do you haul away the wood?", and "Are you insured?". If the answer isn't in your facts, it says so and takes a message.
Which tree calls go to a person?
Anything involving power lines, a tree on an occupied structure, or a pricing commitment belongs with you. Leap marks these urgent and texts your team mid-call. You can also turn on live transfer to your cell for the hours you list as open; it tries once, then takes a callback.
If a caller describes someone hurt or trapped, or a downed line, Leap says "Call emergency services now." and ends the call. You can add your own approved line for downed wires, such as telling callers to stay away and call the utility.
Storm season and hours
NOAA's National Hurricane Center lists the Atlantic hurricane season as June 1 to November 30 (nhc.noaa.gov/climo). Inland companies see the same pattern after thunderstorms, ice storms, and wind events: quiet for days, then a pile of calls in one morning. Leap takes each answered call the same way during a surge, so callers get a person-sounding answer instead of a full voicemail box.
Leap does not switch on by itself after a storm. Forward every call during storm response, and use Ring me first on normal days so your office phone rings first.
How it works
- 01
Paste your company website.
Leap reads your services, service area, and hours from your site and Google listing.
- 02
Check the cards.
Add your estimate policy, whether you haul wood, and how you want storm calls flagged.
- 03
Forward your number.
Dial your carrier's code for Forward every call or Ring me first. Leap confirms forwarding on the next real call.
Frequently asked questions
What happens when someone calls about a tree on their house?
Leap takes the address, where the tree landed, whether anyone is inside, and whether lines are involved. It marks the call urgent and can text your on-call number during the call. If someone is hurt or trapped, it tells the caller to call emergency services now.
Does Leap price tree removals over the phone?
Only if you approve a price or range. Most tree companies keep pricing to the walk-through, so Leap takes the estimate request and your office calls back to set the visit.
What does Leap ask about the tree?
Location on the property, rough height, species if known, what is nearby (house, fence, pool, lines), truck access, and any damage. You can add your own questions.
Can Leap handle a burst of storm calls?
Forward every call during storm response and Leap answers the calls that reach it, logging each with a summary and an urgency mark so you can work the list in order.
Can Leap book estimate walk-throughs?
By default it takes a request your office confirms. With Google Calendar connected, it can book open estimate slots directly. It does not move or cancel existing appointments.
Will Leap answer questions about permits?
From the facts you approve. Rules differ by town, so many owners approve a short answer and let Leap take a message for anything specific.
How do I see which calls were storm jobs?
Each summary carries the urgency and the AI columns you set, such as "Storm damage" or "Near power lines", and the inbox can sort by them.
Does the crew get the details by text?
Each recipient chooses text, email, or both. You can write plain-English rules, such as "storm calls go to Mike, estimates go to the office".
Can I turn Leap on only during storms?
Yes, by dialing your carrier's forwarding code when you want Leap to answer and the off code when you're done. Leap has no in-app timer for this.
Keep exploring
Give tree service companies a front desk that never misses.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.