Solution
Spam call blocking that keeps junk out of your team's day.
Leap answers the calls you forward, marks the ones that look like spam, and leaves them out of your team's texts and emails. You can turn on blocking so known spam numbers are declined before Leap answers.
Spam call blocking keeps robocalls and junk calls from taking your team's time. Leap does it in two layers: after each call it tags possible or likely spam and holds back alerts for likely spam, and you can turn on pre-answer blocking, which declines only numbers already known as spam with high confidence.
Most complaints. Robocalls with a prerecorded message made up most of the Do Not Call complaints the FTC received in fiscal year 2025.
Federal Trade Commission, National Do Not Call Registry Data Book, FY 2025
Off by default. Blocking before the call is answered is a setting you turn on. It declines only numbers you filed as spam or that Leap already judged likely spam with high confidence.
Tagged after. After a call, Leap tags it possible or likely spam in the inbox, and likely spam does not trigger texts or emails to your team.
Not spam. Mark a call 'Not spam' and that number is let through from then on; close a call as Spam to file the number.
Not billed. Spam calls are not counted as billable calls.
Why doesn't the Do Not Call list stop spam to my business?
The FTC's registry had about 258.5 million active numbers on it at the end of September 2025, and the FTC itself says being on the registry will not stop scammers from making illegal calls. Business lines get the same robocalls, plus sales calls about listings, ads and merchant services.
Carrier and app blockers help by flagging known numbers, but spam numbers rotate. What a business needs is for the junk that gets through to cost nobody any time.
How does Leap handle spam calls?
Calls forwarded to Leap are answered. When a call ends, Leap assesses it and tags it possible or likely spam. Likely spam with high confidence is kept out of your team's texts and emails, gets no text-back, and is not billed. The call still sits in the inbox, so you can check it.
If you turn on pre-answer blocking, Leap declines calls before answering, but only from numbers on your spam list or numbers it has already judged likely spam with high confidence. A number you marked 'Not spam' is always let through. New or unknown numbers are answered normally.
Possible vs likely
Two levels of tag, so a borderline call is labeled without being hidden from you.
Your spam list
Close a call as Spam and that number is filed; with blocking on, it is declined next time.
Real callers protected
Blocking acts only on high-confidence signals, because hanging up on a real customer costs more than one junk call.
Solicitors
A live salesperson is answered like anyone else; Leap takes a message and your notification rules decide who hears about it.
Does spam still ring my phone?
That depends on your forwarding mode. With forward every call, your phone does not ring and spam goes to Leap with everything else. With ring-first forwarding, your phone rings first, so a spam call you pick up never reaches Leap.
How it works
- 01
Forward your line to Leap.
Forward every call if you want Leap to field spam before your phone rings.
- 02
Let the tags work.
Likely spam is tagged and kept out of alerts. Mark mistakes 'Not spam' and file junk numbers as Spam.
- 03
Turn on blocking if you want it.
Pre-answer blocking declines known spam numbers before Leap answers. It is off until you turn it on.
Frequently asked questions
Is spam blocking on by default?
Tagging is: after each call Leap marks possible or likely spam. Blocking calls before they are answered is a setting you turn on.
Which calls does pre-answer blocking decline?
Only numbers on your spam list or Leap's, and numbers Leap has already judged likely spam with high confidence. Unknown numbers are answered.
Will a real customer get blocked?
Blocking uses only high-confidence signals, and any number you mark 'Not spam' is let through. If a real caller is tagged as spam after a call, mark it 'Not spam' and that number is let through from then on.
Do spam calls count toward my bill?
No. Spam calls are not billable calls.
Will my team get texts about robocalls?
Calls tagged likely spam with high confidence do not send texts or emails to your team. Possible spam is labeled in the inbox so you can judge it.
How do I add a number to the spam list?
Close the call as Spam in the inbox. That files the number.
Does Leap text back spam callers who hang up?
No. Calls judged likely spam with high confidence get no text-back.
Should I still use my carrier's spam filter?
Yes, it does no harm. Carrier filters act on the network before the call is forwarded; Leap handles what gets through.
Keep exploring
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