Solution
Inbound sales calls answered and qualified.
Someone who calls to buy is your warmest lead. Leap answers the sales calls your team can't take, asks what the caller needs, and passes a qualified lead to the right person.
Inbound sales calls come from people ready to buy a service. Leap answers the calls forwarded to it, answers questions about your services from approved information, asks the qualifying questions you set, and sends the lead to your team by text or email. With Google Calendar connected it can book the consultation on the call.
Your questions. Leap asks the qualifying questions you add, such as service needed, timeline and location, and writes the answers into the summary.
Rules in English. Plain-English notification rules decide who on your team hears about which calls, with a fallback recipient.
Google Calendar. With Google Calendar connected, Leap can book a consultation into open time during the call.
Live transfer. You can turn on live transfer so a caller who asks for a person is put through during office hours.
AI columns. Custom AI columns in the inbox can pull a field from each call, like budget or service type, for sorting leads.
Why do inbound sales calls get lost?
A buyer calls during the workday, the person who sells is with another client, and the call goes to voicemail. By the time someone calls back, the buyer may have reached another business that picked up.
The fix is to answer while the caller is still on the line, learn enough to judge the lead, and get it to the right person quickly.
How Leap qualifies a sales call
Leap answers in your business's name and answers the caller's questions from your approved information: what you offer, where you work, published prices. It then asks the questions you set, so the follow-up starts with the facts that matter.
A law firm might ask about the type of matter and the date of an incident. An insurance agency might ask what coverage the caller has now and when it renews. A med spa might ask which treatment the caller is considering.
Need
The service or product the caller is interested in, in their own words.
Timing
How soon they want to start, which separates ready buyers from early research.
Fit
Location, size of the job or other details that tell you whether it suits your business.
Contact
Name and callback number, which defaults to the caller ID.
Getting the lead to the right person
Notification rules are written in plain English, for example "new roofing leads go to Dana, everything else to the office". Each person picks text, email or both. A call that matches no rule still goes to a fallback recipient.
If a caller asks for a person during office hours and you have turned on live transfer, Leap rings your transfer number once and tells you who is calling and why before you press 1. If no one picks up, it takes a callback.
How it works
- 01
Add your questions.
Tell Leap what to ask a new buyer and review what it learned from your website.
- 02
Route the leads.
Write who should hear about which calls, and pick text, email or both for each person.
- 03
Follow up informed.
Call back with the caller's needs and timeline already in front of you.
Frequently asked questions
What qualifying questions can Leap ask a buyer?
The ones you add: service needed, timeline, location, budget range or anything specific to your pipeline. Leap asks them in conversation and writes the answers into the summary.
Can Leap book a consultation on the call?
With Google Calendar connected, yes. Without it, Leap takes an appointment request your team confirms, or texts the caller your booking link if you have one.
Can different leads go to different salespeople?
Yes. Write rules in plain English using call content, time or day, such as "commercial jobs go to Sam". Each recipient chooses text, email or both.
What if a buyer wants to talk to a person now?
Turn on live transfer and set the number. During office hours Leap tries one transfer and announces the caller; when closed, it takes a callback.
Can I sort leads by budget or service in the inbox?
Yes. AI columns pull a custom field from each call, and you can sort and save views on them.
Will Leap make promises about pricing to a buyer?
No. It quotes only prices in your approved information and says the team will follow up on anything else.
What does Leap cost for a sales line?
Leap is $149 a month, first 100 calls included, then $0.99 a call. Setup is free, and billing starts when Leap answers real calls.
Which businesses use Leap for inbound sales calls?
Law firms, real estate agents, insurance agencies, med spas, home service contractors and other businesses where a new caller can mean a large job.
Keep exploring
Never miss another call.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.