Solution
Every call logged with a summary and a full transcript.
Leap records every call, transcribes it, and delivers an AI summary in plain language. You know what every caller wanted, what was said, and what the next step is, without listening to a single recording.
Call summaries and transcripts are automatic records of every phone call: a full text transcript plus a short plain-language summary of what was discussed and what the caller needed. Leap generates these for every call it answers, searchable and filed by date, so no call ever disappears into the void.
Every call. Leap generates a transcript and summary for every call it handles, with no recording to manually pull up or transcribe.
Plain language. Each summary is written in plain language: caller name, what they wanted, and the next step, not raw transcription output.
Searchable. Every transcript is searchable in your Leap inbox so you can pull up any caller's conversation by name or date.
Recorded. Every call is recorded and stored alongside the transcript and summary, playable at any time from your dashboard.
Instant. The summary lands in your inbox within seconds of the call ending, so follow-up happens while the conversation is fresh.
What are call summaries and transcripts?
A call transcript is a full word-for-word text record of everything said on a phone call. A call summary is a short plain-language description of what the call was about: who called, why they called, and what the next step is. Together, they replace the need to listen to call recordings or rely on memory for what happened on any given call.
Leap generates both automatically for every call it answers, within seconds of the call ending. No setup is required to enable them. Every call is logged.
Why businesses need a written record of every call
Phone calls are the only common business communication channel that leaves no automatic record. Emails are stored. Texts are threaded. Chats are logged. But a phone call, until something like Leap captures it, exists only in the memory of whoever was on the line.
For a business that depends on phone calls to take appointments, capture leads, and handle customer questions, having no record is a real operational problem. Staff cannot document every call. Managers cannot review call quality. Leads that came in by phone cannot be traced if they do not convert.
Caller name and contact
Every transcript includes who called and their number, so the record is tied to the right person.
What they asked or needed
The summary captures the purpose of the call in plain language, no parsing of raw audio required.
What was said
The full transcript captures every word from both sides, useful for training, disputes, and quality review.
What the next step is
Leap's summary identifies the next action: a booking, a callback, a follow-up, or a resolved question.
How Leap generates summaries and transcripts automatically
Every call Leap answers is recorded. The recording is transcribed in real time, and the AI generates a plain-language summary immediately after the call ends. The transcript, summary, and recording link appear in your Leap inbox within seconds.
Transcripts are searchable by caller name and date. Summaries are readable at a glance without opening the transcript. Recordings are stored and playable when you need the full audio. The full call record is yours to keep.
How it works
- 01
Connect your number.
Forward your existing business line to Leap. Every call answered by Leap is automatically recorded and transcribed.
- 02
Leap answers and logs.
The moment a call ends, Leap generates a summary and a full transcript and files them in your inbox.
- 03
Review at a glance.
Open your inbox to see every call summarized in plain language. Search by name or date to find any specific call.
Frequently asked questions
What is a call summary?
A call summary is a short plain-language record of what happened on a phone call: who called, what they needed, and what the next step is. Leap generates one automatically for every call it answers, within seconds of the call ending.
What is a call transcript?
A call transcript is a full word-for-word text record of everything said on a call, by both parties. Leap generates a transcript for every call it handles and stores it alongside the summary and the recording.
Do I have to do anything to get call summaries and transcripts?
No. Leap generates summaries and transcripts automatically for every call it answers. There is no setup required and no feature to enable. Every call is logged from day one.
How fast does the summary arrive after a call?
Within seconds of the call ending. The summary, transcript, and recording link are all in your inbox before the caller has put their phone down.
Are call transcripts searchable?
Yes. Every transcript in your Leap inbox is searchable by caller name, phone number, and date. You can find any past call without scrolling through a log.
Are call recordings stored?
Yes. Every call is recorded and the recording is stored alongside the transcript and summary. Recordings are accessible from your dashboard at any time.
Can I use call transcripts to train my team?
Yes. Transcripts and recordings are a direct record of how calls were handled, what callers asked, and how the AI responded. Teams use them for quality review and for identifying gaps in the knowledge base.
Can call summaries flow into other tools?
Yes. Via Zapier, every Leap call summary can trigger a workflow in Slack, Notion, HubSpot, Google Sheets, or any other connected tool. Summaries can become CRM contacts, tasks, or notifications automatically.
Does Leap use my existing number?
Yes. You keep your existing number and forward it to Leap. Every call answered by Leap is logged with a transcript and summary.
How much does Leap cost?
Leap's founding rate is $149 a month, which covers the first 100 calls answered, then $0.99 per additional call. Call summaries and transcripts are included in every plan. No setup fee, no contract.
How long does it take to get Leap running?
About five minutes. You provide your website URL, Leap builds its knowledge base, you enable call forwarding, and every call from that point is answered, transcribed, and summarized.
Keep exploring
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