Solution
Missed-call text-back that actually answers.
When you can't get to the phone, Leap texts the caller back in seconds with a real answer to what they wanted, not a dead-end apology. Most replies turn into a booking or a callback you would have lost.
Missed-call text-back is an automation that sends a caller a text the moment you miss their call. Leap goes further than a canned 'sorry we missed you': it answers the call first, then texts the caller a real reply, captures what they need, and files the lead. Setup takes about five minutes.
Seconds. Leap texts a missed caller back within seconds, while they are still holding their phone and ready to reply.
Real reply. Leap's text answers what the caller actually asked, instead of a generic 'sorry we missed you' that gets ignored.
2-way. The caller can text back and keep the conversation going, and Leap captures the booking or callback details.
Every miss. Every missed call, after hours or mid-rush, gets a text-back automatically, with no button for your team to press.
Logged. Each recovered caller lands in your inbox with the transcript and a summary, so no lead slips through the cracks.
5 min. Missed-call text-back turns on in about five minutes from your website, with your existing number.
What is missed-call text-back?
Missed-call text-back is an automation that sends a text message to anyone whose call you miss. The idea is simple: a caller who reaches voicemail usually hangs up and tries a competitor, but a caller who gets a friendly text in seconds will often reply instead of moving on.
Most tools stop at a canned message. Leap is different. It answers the call with an AI receptionist first, and only texts back when the call truly goes unanswered, with a message that responds to what the caller actually wanted.
Why a canned 'sorry we missed you' text doesn't work
A generic auto-text tells the caller nothing. They already know you missed them. It asks them to do the work again, repeating why they called, with no sign anyone will follow up.
Leap's text-back references the reason for the call, offers the next step, and invites a reply. Because Leap also answered or attempted the call, it knows the context. That is the difference between a text people ignore and a text people answer.
Answers first, texts second
Leap tries to handle the call live. Text-back is the safety net for the ones that still slip by.
Context-aware message
The text speaks to what the caller wanted, so it reads like a person, not an autoresponder.
Two-way by design
Replies come back into Leap, which captures the booking or callback and pings you.
No missed lead left behind
Every recovered caller is logged with a summary, searchable later, never lost in a call log.
How Leap recovers a missed call
When a call comes in and is not answered, Leap sends the caller a text within seconds. The caller replies in their own words. Leap reads the reply, answers what it can from your knowledge base, captures the details you need, and notifies you with a clean summary.
You keep your existing number, so the text comes from your business, not a random line. The whole flow runs without anyone on your team pressing a thing.
How it works
- 01
Connect your number.
Forward your existing business line to Leap. Calls keep ringing your team first; Leap is the backstop.
- 02
Leap answers, then texts.
Leap tries the call live. If it still goes unanswered, it texts the caller back in seconds with a real reply.
- 03
You get the lead.
The caller's reply, the booking or callback request, and a summary land in your inbox automatically.
Frequently asked questions
What is missed-call text-back?
It is an automation that texts a caller the moment you miss their call, so a missed call becomes a text conversation instead of a lost lead. Leap answers the call first and only texts back when it truly goes unanswered.
How fast does Leap text back a missed caller?
Within seconds of the missed call, while the caller still has their phone in hand. Speed is most of why text-back works.
Is it just a canned 'sorry we missed you' message?
No. Leap's text responds to what the caller actually wanted and invites a reply, because Leap handled the call and knows the context. That is why people answer it instead of ignoring it.
Can the caller text back and book?
Yes. Replies come into Leap, which answers from your knowledge base, captures the booking or callback details, and notifies you.
Does the text come from my business number?
Yes. You keep your existing number and the text-back comes from your business, so the caller recognizes it.
Does this work after hours?
Yes. Run text-back around the clock or only during set hours. After-hours callers get a real reply instead of voicemail.
Do I need any hardware or a new app to manage?
No. Setup is self-serve from your website and takes about five minutes. You manage everything from your phone.
Where do recovered leads go?
Into your Leap inbox, each with a transcript and a short summary, searchable and yours to keep.
How much does it cost?
Missed-call text-back is included in Leap's founding rate of $149 a month, which covers the first 100 calls answered, then $0.99 per additional call. No setup fee, no contract.
How is this different from a plain auto-responder?
An auto-responder blasts the same message to everyone. Leap answers the call, understands the request, replies with substance, and captures the lead. It is a receptionist with text-back built in, not a one-line autoreply.
Keep exploring
Never miss another call.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.