Solution
An answering service built for one-person businesses.
When you are the technician, the salesperson and the owner, the phone rings at the worst moment. Leap answers the calls you can't take and texts you who called and what they need.
A solopreneur answering service picks up when the only person in the business is busy. Leap answers forwarded calls in your business's name, answers common questions from your website and approved info, takes messages and appointment requests, and texts or emails you a summary. You decide when to forward: every call, or only the ones you miss.
29.8 million. The US had 29.8 million nonemployer businesses, firms with no paid employees, in 2022.
U.S. Census Bureau, Nonemployer Statistics (2022 data, published 2025)
Ring first. In ring-first mode your phone rings first, and Leap answers only the calls you miss or are too busy to take.
Text summary. After each answered call you can get a text with the caller's name, the summary and a callback number on its own line.
Same number. You keep your business number. Calls are forwarded with a carrier dial code, not ported.
Reports by text. Leap can text you daily, weekly and monthly reports, and you can text "stats" for the latest numbers.
What does a solopreneur answering service do?
It answers your business line when you can't, in your business's name. Callers get basic answers right away, like your hours, service area and published prices, and anything that needs you becomes a short written message.
For a one-person business, the receptionist is not replacing a staff member. It is the difference between a caller hearing a voice and a caller hearing a full voicemail box while you finish the job.
How to set up call coverage when you work alone
Most solo owners use ring-first forwarding: the phone rings in your pocket, and if you don't answer, the call goes to Leap. When you are on a long job or a day off, dial the code to forward every call, then switch back.
On Verizon, ring-first is *71 plus your Leap number and every-call is *72; *73 turns either off. On AT&T and T-Mobile, ring-first is **004* plus the number and #, and every-call is **21* or *21* plus the number and #.
On the job
Leave ring-first on. Calls you can't take go to Leap instead of voicemail.
In a client meeting
Decline the call and it falls through to Leap like any missed call.
Days off
Dial your carrier's every-call code so Leap answers without ringing you.
Urgent calls
Leap gives the emergency contact you approve and marks the message urgent so it reaches you right away.
What Leap tells callers about you
Leap builds its knowledge from your website, your Google listing and any documents you upload. You check each fact as a card before calls reach it, and you can edit any card later.
When a caller asks something it doesn't know, Leap says so, takes their name and number, and saves the question. You answer it once in Leap and it can use that answer on the next call.
How it works
- 01
Paste your website.
Leap reads your site or Google profile for services, hours and area. No website is fine; it can build from your Google profile.
- 02
Forward your number.
Dial the ring-first code for your carrier so missed calls go to Leap.
- 03
Work, then follow up.
Read the texts between jobs and call back the people who need you.
Frequently asked questions
I don't have a website. Can Leap still answer for my business?
Yes. Leap can build from your Google business profile instead, and you can add details by hand before it starts answering.
Will Leap answer while I'm on another call?
With ring-first forwarding, a call you don't answer, including one that arrives while you're on the phone, can forward to Leap. How busy-line forwarding behaves depends on your carrier.
Can Leap book jobs on my calendar?
If you connect Google Calendar, Leap can book open time on the call. Without it, Leap takes a request with the caller's preferred time and you confirm it.
How do I find out who called?
Pick text, email or both. The text gives the summary and callback number on separate lines with a link to the full call. Every answered call is also in the Leap inbox.
Can I check how Leap is doing without opening an app?
Yes. Leap can send daily, weekly and monthly reports by text, and you can text "stats" for the latest numbers.
Can Leap call someone back for me?
From the inbox you can have Leap call a caller back or text them, and nothing goes out until you press Send. Callbacks run 9am to 8pm, at most once a day per number.
Is there a contract?
No minimum term. You can cancel from the dashboard, and cancellation takes effect at the end of the billing period.
What does Leap cost a one-person business?
Leap is $149 a month, first 100 calls included, then $0.99 a call. Setup is free, and billing starts when Leap answers real calls.
What kinds of solo owners use Leap?
Plumbers, electricians, handymen, landscapers, painters, cleaners, personal trainers, notaries and consultants: anyone whose hands are busy when the phone rings.
Keep exploring
Never miss another call.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.