AI receptionist for plumbers
An AI receptionist built for plumbing companies.
Leap answers every call to your plumbing company, triages burst pipes from drain clogs, dispatches urgent calls immediately, and captures every routine job request. Your techs stay on the job while Leap handles the phone.
Leap is an AI phone receptionist for plumbing companies. It answers emergency, service, and quote calls in a natural voice, triages urgent situations using your rules, dispatches your on-call tech for true emergencies, and logs every job request. It keeps your existing number and goes live in about five minutes.
5 min. Leap goes live in about five minutes: paste your website, set your triage rules, and forward your number.
24/7. Leap answers calls at 2am on a Sunday, when burst pipes and flooding happen and your office is closed.
2+ calls. Leap handles two or more emergency calls simultaneously so no caller is left on hold with water on the floor.
Every call. Every call leaves a recording, transcript, and summary with the job type, address, and urgency so nothing gets lost.
$149/mo. A Leap receptionist covers emergency dispatch and routine calls at a fraction of what a live answering service charges.
Why plumbing companies miss calls that cost them real money
Your techs are in crawlspaces, under sinks, and on service calls. No one is at the office. When a homeowner calls about a burst pipe at 11pm, the first plumber who answers gets the job. Everyone else gets a voicemail that may not even get returned until morning.
Price shoppers call three or four plumbers at once and book with whoever answers first. Emergency callers are even faster: they need someone now and will hang up after three rings. The company with the fastest phone response wins the most emergency calls, and emergency calls are the highest-margin work in the business.
Burst pipe and flooding emergencies
Leap listens for flooding, burst pipes, or active water damage and pages your on-call dispatcher immediately, while keeping the caller calm with your guidance.
Drain clogs and routine service
Leap captures the job type, location, and availability, then schedules it in your queue so nothing falls through the cracks during a busy day.
Water heater calls
Leap handles water heater repair and replacement inquiries, captures the unit type and symptoms, and routes them for scheduling or an urgent callback.
Sewer and gas line situations
Leap recognizes sewer backup and gas odor calls, follows your safety protocols, and escalates immediately so the caller gets the right guidance fast.
How does an AI receptionist triage plumbing calls?
Leap asks the caller to describe what is happening and matches their situation to the triage rules you set during setup. Active flooding, burst pipes, or gas odors trigger an immediate page to your on-call tech. Drain clogs, dripping faucets, and quote requests get captured and queued for your next available window.
You set the rules. Leap follows them on every call, at every hour, without exception. Your on-call tech only gets paged for the situations that genuinely need them. Routine calls never generate an emergency page.
Keep your number and control dispatch from anywhere
You keep your existing business number. Calls forward to Leap on the rules you set: every call, after hours only, or only on overflow. Change it on your phone in seconds.
Every call leaves a clean summary in your inbox: caller name, address, what they described, and what Leap did next. You come off a job to a prioritized list instead of a full voicemail box.
How it works
- 01
Paste your company website.
Leap reads your site and builds a knowledge base of your services, coverage area, and hours.
- 02
Set your triage rules.
Tell Leap which situations trigger an immediate page, who to call, and what to say. Every other call gets captured and queued.
- 03
Forward your number and go live.
Keep your current number. The next emergency call gets answered, triaged, and dispatched while your tech finishes the current job.
Frequently asked questions
Can Leap dispatch my on-call tech for a burst pipe at 2am?
Yes. You set the triage rules and the emergency contact. When Leap identifies a situation that matches, it pages your on-call tech immediately and keeps the caller on the line with your instructions.
How does Leap handle a gas leak call?
You set the protocol. For gas odor calls, Leap follows your safety instructions, which typically means telling the caller to leave the building and call 911, then paging you or your on-call tech immediately.
Will Leap capture enough information for me to schedule a job?
Leap collects the caller's name, address, phone number, a description of the problem, and their availability. Everything your dispatcher needs to follow up is in the call summary.
Can I run Leap only after hours?
Yes. Set it to answer all calls, after hours only, or only on overflow when your line is busy. You set the schedule per day and change it anytime.
Will it keep my existing business number?
Yes. You keep your number and forward calls to Leap when you want it to answer. Calls are forwarded, never ported.
How long does setup take?
About five minutes to connect and go live. Setting up detailed triage rules and dispatcher contacts takes another few minutes. Most plumbing owners complete it before their next service call.
What do I see after each call?
Every call leaves a recording, transcript, and summary with the job type, address, urgency level, and what Leap did next. Emergency dispatches are flagged clearly.
How much does an AI receptionist for a plumbing company cost?
Leap's founding rate is $149 a month and includes the first 100 calls answered, then $0.99 per additional call. No setup fee and no contract, versus the $150 to $400 a month a live answering service typically charges.
Does it sound like a robot to homeowners calling with an emergency?
No. Leap uses a natural voice, answers in one ring, and talks to callers the way a calm dispatcher would. It does not put anyone on hold.
What happens when Leap does not know an answer?
It tells the caller honestly, takes their contact information, and files the question for you. Situations that need a human get escalated immediately based on your rules.
Keep exploring
Give plumbers a front desk that never misses.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.