AI receptionist for lash studios
An AI receptionist built for lash studios.
Leap answers every call to your studio, books full sets and fill appointments, handles lash style and aftercare questions, and covers the phone while your lash artists are mid-application. It goes live in five minutes and keeps your existing number.
Leap is an AI phone receptionist for lash studios. It handles new client booking calls, fill appointment scheduling, lash style questions, allergic reaction triage, and aftercare calls in a natural voice, captures what your team needs, and texts back anyone who calls while your artists are in a two-hour set. Setup takes about five minutes.
5 min. Leap goes live in about five minutes: paste your studio website, review what it learned, and forward your number.
24/7. Leap captures new client booking requests and fill appointment calls outside business hours when clients remember they need a fill.
2+ calls. Leap handles two or more calls at once so no booking is lost while your artist is two hours into a full set.
94%. Leap handles routine lash studio calls on its own and routes to a human only for situations that genuinely need one.
Leap, across live customer calls
Every call. Every call leaves a recording, transcript, and summary so your team knows the appointment type and lash style each client requested.
$149/mo. A Leap receptionist for your lash studio costs less per month than a single missed full-set booking and has no per-call fees.
Why lash studios lose bookings while artists are mid-application
A lash artist applying a full set is busy for 90 minutes to two hours and cannot answer the phone. Studios with one or two artists and no dedicated front desk leave calls ringing until the set is done. The new client calling to book their first full set or an existing client calling to schedule their fill both have other options and will use them if they reach voicemail.
Allergic reaction calls are the urgent case. A client 24 hours post-set with eye irritation or swelling needs to hear your guidance immediately. Leap answers that call, provides your standard response guidance from your knowledge base, and flags the call for you to return as a priority so your client gets the reassurance they need.
New client full-set booking calls
Leap captures the new client's name, the lash style they want, their availability, and contact information, then texts your team to confirm the appointment slot.
Fill appointment scheduling
Leap captures the existing client's name, their current set, and the fill time they are looking for, then texts your team to slot the appointment.
Lash style and pricing questions
Leap answers questions about your lash styles, materials, and pricing from your knowledge base so clients get a real answer before they book.
Allergic reaction and aftercare calls
Leap provides your standard post-application guidance and flags calls about eye irritation, swelling, or unexpected reactions as priority for your immediate callback.
How does Leap handle a lash studio call?
Leap answers in your studio's name in a natural voice. No menus, no hold music. It draws from your knowledge base: your lash styles, pricing, artists, booking process, and aftercare instructions. Clients speak normally and Leap captures what they need without your artist leaving a set.
Every call ends with a recording, a full transcript, and a short summary. Booking requests are queued for your team to confirm. Allergic reaction or urgent aftercare calls are flagged at the top of your inbox for immediate follow-up.
Keep your studio number and run Leap on your schedule
You keep your existing studio phone number. Calls forward to Leap on your rules: every call, after hours only, or only when your line is busy. Set hours per day and change them anytime from your dashboard.
Urgent client calls reach you fast. Routine booking and style inquiry calls are handled by Leap, summarized, and queued so your artists review them between sets and act on the appointments that need confirming.
How it works
- 01
Paste your studio website.
Leap reads your site and Google listing and builds a knowledge base of your lash styles, pricing, artists, booking process, and aftercare instructions.
- 02
Review what it learned.
Add your fill scheduling rules, allergic reaction response protocol, and any artist booking preferences in one tap.
- 03
Forward your number and go live.
Keep your current number. The next booking call or aftercare question gets answered in your studio's name and summarized for your team.
Frequently asked questions
Can Leap book lash extension appointments and fills?
Yes. Leap captures the client's name, the service type (full set or fill), their preferred lash style, and their preferred time, then texts your team to confirm the slot and lock in the appointment.
How does Leap handle allergic reaction calls after a lash application?
Leap provides your standard post-application response guidance for irritation or swelling from your knowledge base and flags those calls as priority in your inbox so you can call the client back immediately.
Will Leap replace my studio receptionist?
No. Leap covers the calls that come in while your artists are in long application sets. Your team reviews the summaries between appointments and confirms the bookings that need action.
Can Leap answer questions about lash styles and pricing?
Yes. Leap answers questions about your style menu, materials (classic, hybrid, volume), and pricing from your knowledge base so clients can make an informed decision before they book.
Can I run Leap only after hours?
Yes. Set Leap to answer every call, after hours only, or only on overflow when your line is busy. Configure the schedule per day and adjust it anytime.
Will my studio keep its existing phone number?
Yes. Calls forward to Leap on your rules and are never ported, so clients who have your number continue to reach your studio.
How long does setup take?
About five minutes. Paste your website URL, review the knowledge base Leap built, add your aftercare and reaction protocol, and forward your number.
What does my team see after each call?
Every call leaves a recording, a full transcript, and a short summary with the service requested and the action needed. Reaction or urgent aftercare calls are flagged separately at the top of your inbox.
How much does an AI receptionist for a lash studio cost?
Leap's founding rate is $149 a month and includes the first 100 calls, then $0.99 per call after that. No setup fee and no contract.
Does it sound robotic to clients?
No. Leap uses a natural voice that picks up in one ring with no menus and no hold music. Clients speak normally and Leap responds in your studio's name.
What happens when Leap does not know an answer?
It tells the caller honestly, takes their name and number, and logs the question. Answer it once and Leap knows it for every future caller.
Keep exploring
Give lash studios a front desk that never misses.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.