AI receptionist for nail salons
An AI receptionist built for nail salons.
Nail techs work with both hands on a client. Leap answers walk-in, price and removal questions from your approved menu, takes appointment and group requests, and can answer in the languages your clients speak.
Leap is an AI phone receptionist for nail salons. It answers forwarded calls in your salon's name, explains your walk-in policy, quotes gel, dip, acrylic and pedicure prices from the menu you approve, takes appointment requests with the service and technician, and takes group and party bookings with the date and headcount.
Evenings and weekends. BLS says manicurists' and pedicurists' schedules often include evenings and weekends, and 76% work in personal care services.
U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, 2025 data, read 2026
Your menu. Leap quotes gel, dip, acrylic and pedicure prices only from the menu your salon approves.
Walk-in policy. Leap explains your walk-in policy as you write it and does not guess today's wait time.
Up to 3 languages. You can turn on up to two languages alongside English, such as Vietnamese or Spanish.
Request, not a guess. Leap takes appointment and group requests for your desk to confirm, unless Google Calendar is connected.
What calls does a nail salon get?
The most common nail salon calls are short: 'Do you take walk-ins?', 'How much is a gel manicure?', 'Do you do dip?', 'Can you take off my acrylics?' Many callers want to come in within the hour.
BLS reports that 76% of manicurists and pedicurists work in personal care services and that schedules often run into evenings and weekends (bls.gov/ooh/personal-care-and-service/manicurists-and-pedicurists.htm). That's when techs are busiest and least able to answer.
Walk-in questions
Whether you take walk-ins and how your queue works, from your written policy.
Service prices
Gel, dip, acrylic full sets and fills, nail art, pedicures and removal.
Group bookings
Bridal parties, birthday groups and mother-daughter visits.
Fixes
A broken nail or lifted gel. Leap takes the details and your repair policy.
What should Leap collect on a nail salon call?
For an appointment, Leap asks for the caller's name, the service, whether they need removal first, the technician they want, and the time. For a group, it takes the date, number of people and services.
For a repair, it asks when the service was done and which tech did it, so your team can apply your fix policy.
What does a nail salon call sound like?
A typical opening: 'Good afternoon. This is Sophie from Polished Nail Bar. How can I help?'
Sample questions it answers from your approved facts: 'How much is a gel pedicure?', 'Do you charge for soak-off?', 'Can you fit six of us Saturday?' For the last one, Leap takes a group request and your desk confirms the times.
Which nail salon calls go to a person?
Complaints, refund requests, and questions about a reaction or infection after a service go to the owner or manager. Leap doesn't give medical advice; it takes the details and flags the call.
If you turn on live transfer, Leap can transfer to the front desk during open hours. Requests to move or cancel an appointment are taken as messages for your desk.
When do nail salon calls peak?
Pedicure season runs from spring through summer. Calls rise before Valentine's Day, Mother's Day, prom, weddings and December holidays, and on Friday afternoons before the weekend.
Forward all calls, or use ring-first so the front desk answers and Leap takes the overflow during a Saturday rush.
How it works
- 01
Paste your salon website.
Leap drafts answers from your menu, hours and Google listing.
- 02
Write your walk-in policy.
Tell Leap how walk-ins work so it can explain it without guessing a wait.
- 03
Forward your number.
Keep your number. Each answered call lands in your inbox with a summary.
Frequently asked questions
Can Leap tell callers the walk-in wait right now?
No. Leap can't see your floor. It explains your walk-in policy as you write it and can take a request for a set time.
Can Leap answer in Vietnamese?
Yes, if you turn it on. You can add up to two languages alongside English, and Leap switches when the caller speaks one of them.
Will Leap quote soak-off for gel or acrylic done at another salon?
Yes, if your removal prices and policy are in your approved facts. If they aren't, it takes a message for your desk.
Can Leap book a nail appointment?
With Google Calendar connected, Leap can book open times. Otherwise it texts your online booking link or takes a request for your desk to confirm.
How does Leap handle a bridal party of eight?
It takes the date, the number of people, the services and any arrival time, then sends it to the person who handles groups.
What if a client calls about a broken nail from yesterday?
Leap takes the date, the tech and the problem, and reads your repair policy if you've approved one.
Can Leap move a client's appointment?
No. It takes the change request for your desk.
How does a nail salon forward calls to Leap during a Saturday rush?
Use ring-first forwarding. Your phone rings first, and Leap picks up when nobody can.
What does Leap cost for a nail salon?
$149 a month, first 100 calls included, then $0.99 a call. Setup is free, and billing starts when Leap answers real calls. There is no contract.
Keep exploring
Give nail salons a front desk that never misses.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.