AI receptionist for house cleaners
An AI receptionist for house cleaning services.
Cleaning quotes depend on a handful of facts. Leap asks for them on the first call, so your office can price the job without phone tag.
Leap is an AI phone receptionist for house cleaning and maid services. It answers forwarded calls about recurring, deep and move-out cleans, takes bedrooms, bathrooms, pets, frequency and preferred day, reads your policies on supplies, keys and cancellations, and sends quote requests to your office to price and confirm.
Beds + baths. Each cleaning quote request includes bedrooms, bathrooms, rough square footage and pets.
Move-out dates. Leap asks for the move-out or listing date so time-bound jobs stand out in the summary.
No codes by phone. Leap takes how the team gets in, without asking callers to read out door or alarm codes.
Your policies. Cancellation, supplies and add-on prices are read from the cards you approve.
$149/mo. Leap costs $149 a month, first 100 calls included, then $0.99 a call.
What calls does a cleaning company get?
Quote requests, changes to recurring visits, and the occasional complaint. A move-out clean has a hard deadline; a recurring biweekly clean is worth the most over a year.
Recurring cleans
Weekly, biweekly or monthly, preferred day, who will be home.
Deep and move-out cleans
Move-out date, empty or furnished, inside oven and fridge.
Short-term rental turnovers
Check-out and check-in times and how many units.
Visit changes
Skip or change requests taken as messages. Your team updates the calendar.
What should the receptionist ask a cleaning caller?
The address, bedrooms and bathrooms, rough square footage, pets, how often, preferred day, whether they'll be home or how the team gets in, add-ons like inside the oven or windows, and any move-out deadline. Leap doesn't ask for lockbox or alarm codes; your team collects those directly.
What does it sound like on the phone?
"Good morning. This is Sophie from Fresh Start Cleaning. How can I help?"
"Do you bring your own supplies?"
Read from your supplies card.
"How much is a move-out clean for a two-bedroom?"
Your approved price ranges, or Leap takes details for a quote.
"Can I skip next Tuesday?"
Leap takes the message and reads your notice policy.
Which cleaning calls need a person?
Breakage or damage reports, complaints about a missed spot or a no-show, and anything involving a key or a lockout at a client's home. Leap marks those for follow-up and can text your manager during the call. You can turn on live transfer during office hours.
When do cleaning clients call?
Evenings and weekends, when they're home and notice the mess, and around the end of the month when leases turn over. Spring and the weeks before holidays tend to bring deep-clean requests.
Forward all calls to Leap if your office is also a cleaning crew, or ring-first so the office answers when someone's in.
How it works
- 01
Paste your website.
Leap reads services, add-ons, service area and policies.
- 02
Set what you quote by phone.
Approve price ranges or have Leap take details for a quote.
- 03
Forward your line.
Every call or ring-first, set with your carrier's dial code.
Frequently asked questions
Can Leap quote a house clean over the phone?
Only price ranges you approve. Otherwise it takes bedrooms, bathrooms, square footage and pets so you can quote on the callback.
Will Leap ask for my client's door code?
No. It notes how the team gets in, and your staff collect codes directly.
Can clients move or skip their recurring clean through Leap?
Leap takes the request and sends it to you. Your team changes the visit.
Does Leap connect to my cleaning business software?
No. Requests come by text and email and live in Leap's inbox.
Can it handle Airbnb turnover requests?
Yes. It takes the unit address, check-out and check-in times and how often, if you list turnovers.
What happens when a client calls about something broken?
Leap takes the details and marks the call for your manager. It doesn't promise a fix or a refund.
Can it talk to Spanish-speaking clients?
You can turn on Spanish or up to two languages alongside English.
What does Leap cost for a cleaning company?
$149 a month, first 100 calls included, then $0.99 a call. Setup is free, and billing starts when Leap answers real calls.
Keep exploring
Give house cleaning services a front desk that never misses.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.