AI receptionist for pest control
An AI receptionist for pest control companies.
Someone who just saw a mouse or a bed bug wants an answer now. Leap answers, asks what they saw and where, and takes the inspection request for your office.
Leap is an AI phone receptionist for pest control companies. It answers forwarded calls about termites, bed bugs, rodents, ants and stinging insects, asks what the caller saw, where and for how long, notes pets and children in the home, and takes inspection and plan requests your office confirms.
108,700. Pest control workers held about 108,700 US jobs in 2025; BLS says most states require them to be licensed.
U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, 2025
Pest, place, pets. Leap asks what pest, where it was seen and whether pets or children live in the home.
Your safety text. Questions about treatment safety are answered only from the wording you approve.
Plan customers. Leap asks whether the caller is on a service plan so warranty callbacks are easy to spot.
$149/mo. Leap costs $149 a month, first 100 calls included, then $0.99 a call.
What calls does a pest control company get?
New problems and plan service. A homeowner who found droppings wants someone this week; a plan customer whose ants came back wants a free re-treat. Real estate agents call for termite inspections before a closing.
Rodents
Where they've seen signs, attic or kitchen, sounds at night.
Bed bugs
Which rooms, how long, home or rental, hotel or multi-unit.
Termites and wood-destroying insects
Swarmers, mud tubes, or a real estate inspection with a closing date.
Stinging insects
Nest location and size. Allergic reactions are an emergency, not a booking.
What should the receptionist ask a pest control caller?
The address, the pest and where it was seen, how long it's been going on, house, apartment or business, whether pets or children are in the home, whether they're on a service plan, and for real estate inspections, the closing date and agent's contact.
What does it sound like on the phone?
"Good afternoon. This is Sophie from Shield Pest Control. How can I help?"
"Is the treatment safe for my dog?"
Read from your approved safety text. Leap adds nothing beyond it.
"Do you do termite letters for a home sale?"
Answered from your services list; Leap takes the closing date.
"The ants came back after my last visit."
Leap reads your re-treat policy and takes a request for the office.
Which pest calls need a person?
Concerns about a reaction after treatment, commercial accounts, and disputes about a warranty. Leap marks those for follow-up and can notify your team during the call. If a caller describes a severe allergic reaction to a sting or any danger to life, Leap tells them to call emergency services now.
You can turn on live transfer during office hours so a manager can take a commercial or complaint call right away.
When do pest control calls come in?
Warm months bring ants, wasps and termite swarms; cold months push rodents indoors. BLS notes evening and weekend work is common in pest control (bls.gov/ooh/building-and-grounds-cleaning/pest-control-workers.htm), and many homeowners call after work when they spot the problem.
Forward all calls after hours with your carrier's code, or use ring-first during the day.
How it works
- 01
Paste your website.
Leap reads pests treated, plans, service area and guarantees.
- 02
Approve your safety wording.
Write exactly what callers hear about pets, kids and re-entry times.
- 03
Forward your line.
Every call or ring-first, with your carrier's dial code.
Frequently asked questions
Will Leap tell callers a treatment is safe?
Only in the words you approve. It doesn't add safety advice of its own.
Can Leap identify a pest from a description?
No. It records what the caller describes so your technician can decide.
Can it take termite inspection requests for real estate deals?
Yes. It takes the address, closing date and agent's contact, and marks the request for your office.
How are re-treat requests from plan customers handled?
Leap asks whether they're on a plan, reads your re-treat policy and sends the request to your team.
Can Leap book inspections directly?
With Google Calendar connected it can book open times. Otherwise it takes a request your office confirms.
Does Leap connect to my pest control software?
No. Requests come by text and email, and calls live in Leap's inbox with recordings and transcripts.
Can it take a pest call in Spanish or Vietnamese?
You can turn on up to two languages alongside English, Spanish and Vietnamese included.
What does Leap cost for a pest control company?
$149 a month, first 100 calls included, then $0.99 a call. Setup is free, and billing starts when Leap answers real calls.
Keep exploring
Give pest control companies a front desk that never misses.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.