AI receptionist for massage therapists
An AI receptionist for massage therapists who can't pick up mid-session.
A 60 or 90 minute session leaves the phone ringing. Leap answers from the services and policies you approve, takes the booking request, and texts you a summary when you're free.
Leap is an AI phone receptionist for massage therapists and bodywork studios. It answers forwarded calls from the services, rates and policies you approve, takes a booking request with service length and preferred time, texts your booking link if you have one, and sends you a summary to confirm between clients.
155,400. Massage therapists held about 155,400 US jobs in 2025, and BLS projects 15% growth from 2025 to 2035.
U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, 2025
Request, not a guess. By default Leap takes a booking request with service, length and preferred time, and your team confirms the slot.
Your booking link. If your studio uses an online booking page, Leap offers to text that link to the caller.
Text + email. After each answered call, Leap sends a short summary with the caller's name and callback number.
$149/mo. Leap costs $149 a month, first 100 calls included, then $0.99 a call.
What calls does a massage studio get while you're in session?
Most calls to a small studio are booking calls: a first-time client asking what a 90-minute deep tissue costs, a regular moving their Thursday slot, someone buying a gift card for a birthday this weekend. Each of them arrives while your hands are on a client.
Leap answers those calls from what you approve and leaves the decisions to you. It can't see your table time, so it takes the request and you confirm.
First-visit requests
Service, session length, preferred day and time, and whether they've been in before.
Gift cards
Answers which gift cards you sell and how to buy one, from your card.
Changes and cancellations
Takes the message with the new time they want. Your team moves the booking; Leap can't change it.
Prep questions
What to wear, when to arrive, how intake works, from the answers you approve.
What should the receptionist ask a massage client?
Enough for you to book without calling back to ask. Leap collects the caller's name and number (the caller ID by default), the modality and length they want, a preferred day and time, a therapist preference if you have more than one, and whether it's a first visit.
If a caller mentions pregnancy, a recent injury or a condition, Leap notes it for the therapist. It does not give health advice or decide whether a treatment is safe.
What does it sound like on the phone?
The default greeting uses your studio name and the time of day: "Good afternoon. This is Sophie from Riverside Bodywork. How can I help?" You can rename the receptionist and edit the greeting.
"Do you have anything Saturday for a 90-minute deep tissue?"
Leap says your team confirms times, takes the request, and texts your booking link if you have one.
"What's your cancellation policy?"
Answered word for word from the policy you approved.
"Do you do prenatal massage?"
Answered from your services list. If it isn't listed, Leap says so and saves the question for you.
Which massage calls should reach you directly?
Questions about whether massage is safe with a specific condition belong with the therapist, along with complaints and anything about a past session that went wrong. Leap marks those for follow-up instead of answering them.
You can turn on live transfer to your phone during open hours. Leap rings you, tells you who is calling and why, and you press 1 to take it. If you don't pick up, it takes a callback.
When do massage clients call?
Calls follow your table time. BLS notes that massage therapists usually work by appointment and that part-time work is common, so the hours you can answer the phone are the hours you're least able to (bls.gov/ooh/healthcare/massage-therapists.htm). It also counts 36% of massage therapists as self-employed, which usually means no one else at the desk.
Pick how Leap covers the line when you forward: all calls go to Leap, or your phone rings first and Leap answers when you don't. For evenings only, use your carrier's or phone system's own call scheduling, or dial the forwarding code when you close.
How it works
- 01
Paste your studio website.
Leap reads your modalities, session lengths, rates and policies into cards.
- 02
Check the cards.
Fix an old price, add your cancellation window, add a gift card link.
- 03
Forward your number.
Keep your number and pick all calls or ring-first with your carrier's dial code.
Frequently asked questions
Can Leap book a massage straight into my calendar?
By default it takes a request and your team confirms the time. If you connect Google Calendar, it can book directly into open times. It can't move or cancel existing bookings; those come to you as messages.
Does it work for a solo therapist with no front desk?
Yes. Forward your line, or have your phone ring first and let Leap answer when you're with a client. You get a text or email summary after each answered call.
Will Leap tell a caller whether massage is safe with their condition?
No. It notes what the caller said for the therapist and does not give health advice. You decide and call them back.
Can it sell gift cards over the phone?
It doesn't take payment. It answers which gift cards you offer and how to buy one, from the text you approve.
How do I have Leap answer only after my last client?
Leap answers whatever is forwarded to it. Use your carrier's or phone system's call scheduling, or dial your carrier's forwarding code at close and the off code in the morning.
What happens when a regular calls to move their appointment?
Leap takes the new time they'd like and sends it to you. Your team moves the booking.
What if a caller asks about a modality I don't list?
Leap says it doesn't have that answer, takes the caller's name and number, and saves the question. Answer it once on the card and Leap uses it next time.
Can Leap answer in Spanish for my clients?
You can turn on Spanish, or up to two languages alongside English. It switches when the caller speaks one of them.
What does Leap cost for a small massage studio?
$149 a month, first 100 calls included, then $0.99 a call. Setup is free, and billing starts when Leap answers real calls.
Keep exploring
Give massage therapists a front desk that never misses.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.