AI receptionist for day spas
An AI receptionist built for day spas.
Leap answers every call to your spa, books massage and facial appointments, handles package and membership inquiries, and covers the phone while your therapists are in treatment rooms. It goes live in five minutes and keeps your existing number.
Leap is an AI phone receptionist for day spas. It handles massage booking, facial and body treatment inquiries, package and membership questions, and gift card calls in a natural voice, captures what your front desk needs, and texts back anyone who calls while your team is in a session. Setup takes about five minutes.
5 min. Leap goes live in about five minutes: paste your spa website, review what it learned, and forward your number.
24/7. Leap captures booking requests and gift card inquiries outside business hours when clients plan ahead or shop for someone special.
2+ calls. Leap handles two or more calls at once so no appointment is lost while your front desk checks a client in for a massage.
94%. Leap handles routine day spa calls on its own and routes to a human only when the situation genuinely needs one.
Leap, across live customer calls
Every call. Every call leaves a recording, transcript, and summary so your team knows the treatment requested and the time each caller wanted.
$149/mo. A Leap receptionist for your spa costs a fraction of a live answering service and less than a single missed massage booking per month.
Why day spas lose bookings during their quietest and busiest hours
A massage therapist or esthetician in a 60 or 90-minute session cannot answer the phone. Your front desk managing two simultaneous check-ins, robe handoffs, and a payment cannot reach every ring either. The caller booking a couples massage or a birthday spa day is ready to give you a double-revenue appointment, and voicemail loses them.
Gift card calls are a separate revenue stream that falls through the cracks the same way. Someone calling to buy a gift card for a mother's day present is calling three spas and buying from whoever answers. Leap answers those calls, captures the interest, and queues the follow-up so your team makes the sale.
Treatment booking calls
Leap captures the client's name, the treatment they want, the duration, their preferred therapist or esthetician, and the time they are looking for.
Package and membership inquiries
Leap explains your spa packages and membership tiers from your knowledge base and captures callers who want to book or learn more.
Gift card requests
Leap captures the caller's interest in a gift card, the amount or package they want, and their contact information, then queues the request for your front desk to process.
Cancellations and reschedules
Leap captures the new time the client wants and texts your team so the original slot can be filled rather than lost.
How does Leap handle a day spa call?
Leap answers in your spa's name in a calm, natural voice. No menus to press, no hold music. It pulls from your knowledge base built from your website: your treatments, therapists, pricing, and booking process. Callers speak naturally, Leap captures what they need, and your front desk gets a clean summary.
Every call ends with a recording, a full transcript, and a short summary of the treatment or service requested and any action your team needs to take. Your therapists stay in sessions and your front desk stays with the clients in the building.
Keep your spa number and run Leap on your schedule
You keep your existing spa phone number. Calls forward to Leap on your rules: every call, after hours only, or only when your line is busy. Set hours per day and change them anytime.
Your therapists stay in their rooms, your front desk stays on the floor, and Leap handles every caller who needs a booking, a gift card, or a package question answered.
How it works
- 01
Paste your spa website.
Leap reads your site and Google listing and builds a knowledge base of your treatments, therapists, pricing, packages, and booking process.
- 02
Review what it learned.
Add your membership tiers, gift card process, and any specialty treatment notes in one tap.
- 03
Forward your number and go live.
Keep your current number. The next booking or inquiry call gets answered in your spa's name, captured, and summarized for your team.
Frequently asked questions
Can Leap book massage and facial appointments?
Yes. Leap captures the client's name, treatment type and duration, preferred therapist or esthetician, and preferred time, then texts your front desk to confirm the booking.
Can Leap handle gift card inquiries?
Yes. Leap captures the caller's interest, the gift card amount or package they want, and their contact information, then queues the request for your team to process and send.
Will Leap replace my front desk?
No. Leap handles the calls your front desk cannot reach while checking clients in, processing payments, or managing the treatment schedule. Your team stays focused on the guests in the building.
Can I run Leap only after hours?
Yes. Set Leap to answer every call, after hours only, or only on overflow when your line is busy. Configure the schedule per day and adjust it anytime.
Will my spa keep its existing phone number?
Yes. Calls forward to Leap on your rules and are never ported, so your regular clients' saved contacts still reach your spa.
How long does setup take?
About five minutes. Paste your spa website, review the knowledge base Leap built, and forward your number.
What does my team see after each call?
Every call leaves a recording, a full transcript, and a short summary of the treatment or service requested, the preferred time, and the action your team needs to take.
How much does an AI receptionist for a day spa cost?
Leap's founding rate is $149 a month and includes the first 100 calls, then $0.99 per call after that. No setup fee and no contract.
Does it sound robotic to clients?
No. Leap uses a calm, natural voice that picks up in one ring with no menus and no hold music. Clients speak normally and Leap responds in your spa's name.
What happens when Leap does not know an answer?
It tells the caller honestly, takes their name and number, and logs the question. Answer it once and Leap knows it for every future caller.
Keep exploring
Give day spas a front desk that never misses.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.