AI receptionist for locksmiths
An AI receptionist for locksmiths.
A locked-out caller dials the next listing if you don't pick up. Leap answers while you're driving or on a job, gives your approved rates, and texts you the lockout details.
Leap is an AI phone receptionist for locksmiths. It answers forwarded calls about home, car and business lockouts, rekeys, lock changes and key fobs, takes the location, the vehicle year, make and model, reads your approved service fees and ID policy, and marks lockouts urgent for whoever is on the road.
FTC. The FTC has urged consumers to use caution when choosing a locksmith, so a clear name and rate on the first call matter.
Federal Trade Commission, press release, May 2008
Location first. Leap takes the address or cross streets for each lockout, plus a callback number.
Year, make, model. Car key and fob calls come with the vehicle details your tech needs to bring the right blank.
Your rates, word for word. Leap reads only the service-call fees and ranges you approve.
$149/mo. Leap costs $149 a month, first 100 calls included, then $0.99 a call.
What calls does a locksmith get?
Lockouts, mostly, and they're urgent to the caller. Then rekeys after a move, lock changes after a break-in, car keys and fobs, and commercial work like master key systems and access control.
Home and business lockouts
Address, door type, and who will be there to show ID.
Car lockouts and keys
Year, make, model, and whether the keys are lost or locked inside.
Rekeys and lock changes
Number of doors, after a move or after a break-in.
Commercial
Master key systems, access control, safes. Taken as quote requests.
What should the receptionist ask a locksmith caller?
The exact location or cross streets, what's locked (house, car, business, safe), for cars the year, make and model, whether keys are lost or locked inside, whether the caller can show ID or proof they live there or own the car, and a callback number. If a child or pet is locked in a hot car, that's an emergency services call first.
What does it sound like on the phone?
"Good evening. This is Ben from Citywide Lock and Key. How can I help?"
"How much to open my front door?"
Your approved service-call fee and range, read word for word.
"Can you make a key for a 2019 Honda?"
Answered from your vehicle list, then Leap takes the details.
"Do I need ID?"
Read from your ID policy card.
Which locksmith calls need a person right away?
Lockouts with someone waiting outside at night, and break-ins where the door won't secure. Leap marks those urgent and notifies your team during the call. You can turn on live transfer during open hours so you hear who is calling and why before pressing 1.
If a child or pet is locked in a car, or anyone is in danger, Leap tells the caller to call emergency services now.
When do locksmith calls come in, and why does a clear first call matter?
Evenings, weekends and holidays, when people come home and can't get in. Those are the hours a one-truck shop is already on a job.
The FTC has urged consumers to use caution when seeking a locksmith (ftc.gov, "FTC Urges Consumers to Use Caution When Seeking a Locksmith," May 30, 2008). Answering with your real business name and reading your approved rates helps an honest shop stand out.
How it works
- 01
Paste your website.
Leap reads services, service area, vehicle coverage and hours.
- 02
Approve your fees and ID policy.
What you charge to come out, and what the customer must show.
- 03
Forward your number.
Every call while you're on the road, set with your carrier's code.
Frequently asked questions
Will Leap quote a lockout price?
Only the fees and ranges you approve, read word for word. Your tech confirms the final price.
Does Leap verify the caller owns the property?
No. It reads your ID policy so the caller knows what to show, and your tech checks on arrival.
How do lockout details reach me while I'm driving?
By text, marked urgent, with the location, what's locked and the callback number. You can also turn on live transfer.
Can it handle car key and fob questions?
Yes, from the vehicle coverage you list. It takes year, make and model for anything else.
What if a child is locked in a car?
Leap tells the caller to call emergency services now and ends the call.
Can it take commercial lock quote requests?
Yes. It takes the business, number of doors and what they need, and sends it to you.
Can a locked-out caller speak Spanish?
You can turn on Spanish or up to two languages alongside English. For a language you haven't added, Leap takes a callback number and notes the language.
What does Leap cost for a locksmith?
$149 a month, first 100 calls included, then $0.99 a call. Setup is free, and billing starts when Leap answers real calls.
Keep exploring
Give locksmiths a front desk that never misses.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.