AI receptionist for garage door companies
An AI receptionist for garage door repair companies.
A door stuck open at night or a car trapped inside needs a call back fast. Leap asks those questions first and texts urgent jobs to your tech.
Leap is an AI phone receptionist for garage door repair and installation companies. It answers forwarded calls about broken springs, cables, doors off track, openers and new doors, asks whether a car is trapped or the door won't close, marks those urgent, and takes repair and quote requests your office confirms.
16 CFR 1211. Automatic residential garage door openers fall under a federal CPSC safety standard, 16 CFR Part 1211.
U.S. Code of Federal Regulations, Title 16, Part 1211
Stuck open?. Leap asks whether the door is stuck open or a car is trapped, and marks those calls urgent.
Symptom + opener. Repair requests come with what happened, door size and opener brand if the caller knows.
Your safety text. Leap reads your approved warning about not touching broken springs, word for word.
$149/mo. Leap costs $149 a month, first 100 calls included, then $0.99 a call.
What calls does a garage door company get?
Repairs that can't wait and installs that can. A snapped spring at 7am means a car is stuck in the garage. A new door quote can wait for the estimator.
Broken springs and cables
A loud bang, the door won't lift, or a cable hanging loose.
Doors off track or stuck open
Security and weather exposure, marked urgent.
Openers and remotes
Opener brand, what it does, and whether the reverse sensor is blinking.
New doors
Size, style, insulation, and whether they want an opener too.
What should the receptionist ask a garage door caller?
The address, what happened, whether the door is stuck open or closed, whether a car is trapped inside, single or double door, the opener brand if they know it, whether it's a home or business, and the best time for a tech. Callback number defaults to the caller ID.
What does it sound like on the phone?
"Good morning. This is Sophie from Precision Garage Doors. How can I help?"
"I heard a bang and now the door won't open."
Leap reads your approved spring warning and takes an urgent repair request.
"Do you service LiftMaster openers?"
Answered from your brands list.
"How much is a new double door?"
Your approved ranges, or Leap takes the size and style for a quote.
Which garage door calls need a person?
A door stuck open overnight, a trapped car before a work shift, and a door that came down on something. Leap marks those urgent and notifies your team during the call. You can turn on live transfer during office hours. If someone is hurt or trapped, Leap tells the caller to call emergency services now.
When do garage door calls come in, and what's the safety angle?
Early mornings, when someone can't get the car out, and cold snaps, which are hard on springs and openers. Forward all calls before your office opens with your carrier's code, then switch to ring-first.
Automatic residential garage door openers fall under a federal safety standard, 16 CFR Part 1211 (law.cornell.edu/cfr/text/16/part-1211), administered by the Consumer Product Safety Commission. A caller describing a door that won't stop or reverse is a call for your tech, not a phone fix.
How it works
- 01
Paste your website.
Leap reads services, brands, door lines and service area.
- 02
Approve your spring warning.
Write what callers should and shouldn't touch while they wait.
- 03
Forward your line.
Every call early mornings and nights, ring-first during the day.
Frequently asked questions
Will Leap tell a caller how to release the door?
Only if you write that guidance on a card. Leap doesn't improvise repair advice.
How does Leap handle a car trapped in the garage?
It marks the call urgent, notifies your team and takes the address and best callback number.
Can it quote a spring replacement?
Only prices you approve. Otherwise your tech confirms after seeing the door.
Can Leap book repair visits?
With Google Calendar connected it can book open times. Otherwise it takes a request your office confirms.
What if a caller says the door won't reverse?
Leap takes the details and marks the call for a tech. It doesn't assess safety over the phone.
Can it handle new door quotes?
Yes. It takes size, style, insulation and opener needs, and your estimator follows up.
Can it take a garage door call in Spanish?
You can turn on Spanish or up to two languages alongside English.
What does Leap cost for a garage door company?
$149 a month, first 100 calls included, then $0.99 a call. Setup is free, and billing starts when Leap answers real calls.
Keep exploring
Give garage door repair a front desk that never misses.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.