AI receptionist for dermatologists
An AI receptionist built for dermatology practices.
Leap answers every call to your practice, handles new-patient mole-check and acne consult requests, routes prescription refill calls, and captures cosmetic procedure inquiries while your team is in treatment rooms. It goes live in five minutes.
Leap is an AI phone receptionist for dermatology practices. It handles new-patient consultation calls, prescription refill requests, cosmetic procedure inquiries, and biopsy result routing in a natural voice, captures what your staff needs, and texts back anyone who calls while your team is in an appointment. Setup takes about five minutes.
5 min. Leap goes live in about five minutes: paste your practice website, review what it learned, and forward your number.
24/7. Leap captures new-patient consultation requests and cosmetic inquiry calls outside office hours when high-intent callers are researching options.
2+ calls. Leap handles two or more calls simultaneously so no new patient hits a busy tone while your front desk is on a refill call.
94%. Leap handles routine dermatology front-desk calls on its own and routes to a human only when the situation genuinely needs one.
Leap, across live customer calls
Every call. Every call leaves a recording, transcript, and summary so no new-patient inquiry or prescription request gets lost in voicemail.
$149/mo. A Leap receptionist for your practice costs a fraction of a live dermatology answering service, with no per-call fees.
Why dermatology practices lose patients to unanswered calls
A dermatologist booked three months out still has a phone ringing constantly: new patients trying to get in for a mole check, existing patients calling about a prescription refill, and cosmetic patients asking about laser or injection pricing. Your front desk handles check-in, procedure prep, and checkout simultaneously. Some of those calls do not get answered.
The new-patient callers are the highest-stakes loss. Someone who notices a suspicious lesion and cannot reach your practice calls the next dermatologist on the list. Leap answers in your practice's name, captures the concern and contact details, and queues the booking request for your team to act on the same day.
New patient consult requests
Leap answers questions about your new-patient process for skin concerns, mole checks, and acne, then captures the caller's details so your team can schedule the appointment.
Prescription refill routing
Leap captures the patient name, medication, and pharmacy information, then routes the refill request to your clinical team to approve and send without pulling your front desk off the floor.
Cosmetic procedure inquiries
Leap answers questions about your cosmetic services, pricing ranges from your knowledge base, and the consultation process, then captures callers who want to book.
Biopsy result call routing
Leap recognizes callers asking about biopsy results, takes their name and contact information, and flags the call as priority for your clinical team to return first.
How does Leap handle the call volume a dermatology office sees?
Leap answers in your practice's name with no menus and no hold music. It pulls from your knowledge base: your conditions treated, your cosmetic service menu, your prescription refill process, and your accepted insurances. When a caller asks something outside that base, Leap takes their information and queues the gap for your team.
Every call ends with a recording, a full transcript, and a summary that tells your front desk exactly what the caller needed and what the next step is. Clinical calls, like biopsy inquiries, are flagged separately from routine bookings so your team prioritizes correctly.
Keep your practice number and manage your call rules
You keep your existing practice phone number. Calls forward to Leap on your schedule: every call, after hours only, or only on overflow. Set hours per day and change them anytime from your dashboard.
Clinical calls that need an immediate callback are flagged in your inbox. Routine booking and information calls are handled and summarized. Your front desk focuses on the patients in the building, not on the phone.
How it works
- 01
Paste your practice website.
Leap reads your site and Google listing and builds a knowledge base of your services, accepted insurances, cosmetic menu, and refill process.
- 02
Review what it learned.
Add your biopsy result routing rules, adjust cosmetic pricing language, and set your clinical team's callback priority in one tap.
- 03
Forward your number and go live.
Keep your current number. The next consult inquiry or refill request gets answered, captured, and summarized in your inbox.
Frequently asked questions
Can Leap handle prescription refill requests for my dermatology practice?
Yes. Leap captures the patient name, medication, and pharmacy, then routes the refill request directly to your clinical team's queue to approve and send. Your front desk never gets pulled for routine refill calls.
Will Leap replace my front desk?
No. Leap handles the calls your team cannot reach during appointments and checkout. Your staff handles the patients in the building while Leap ensures no caller goes unanswered.
Can Leap book new-patient consultations?
Leap captures the new patient's name, their skin concern, insurance plan, and preferred appointment time, then texts your front desk to schedule. If your site has an online booking link, Leap sends it to the caller.
How does Leap handle calls about biopsy results?
Leap recognizes when a caller is asking about biopsy or pathology results, takes their name and contact information, and flags the call as a clinical priority in your inbox. It does not discuss results or speculate.
Can I run Leap only after hours?
Yes. Set Leap to answer every call, after hours only, or only on overflow when your line is busy. Configure the schedule per day and change it anytime.
Will my practice keep its existing phone number?
Yes. Calls forward to Leap on your rules and are never ported, so nothing about your existing line changes for your patients.
How long does setup take?
About five minutes. Paste your website URL, review the knowledge base Leap built, and forward your number. Most practices finish during a lunch break.
What does my team see after each call?
Every call leaves a recording, a full transcript, and a short summary with the action needed, all searchable in your inbox. Clinical priority calls are flagged so your team acts on the right ones first.
How much does an AI receptionist for a dermatology practice cost?
Leap's founding rate is $149 a month and includes the first 100 calls, then $0.99 per call after that. No setup fee and no contract, versus the $150 to $400 a month a live answering service typically charges.
Does it sound robotic to patients?
No. Leap uses a natural voice that answers in one ring with no menus and no hold music. Patients speak normally and Leap responds in your practice's name.
What happens when Leap does not know an answer?
It tells the caller honestly, takes their name and number, and logs the question for your team. Answer it once and Leap knows it for every future caller.
Keep exploring
Give dermatologists a front desk that never misses.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.