AI receptionist for chiropractors
An AI receptionist built for chiropractic offices.
Many chiropractors run the front desk between adjustments. Leap answers new-patient and price questions from your approved facts, takes the claim details on accident cases, and sends your team a summary.
Leap is an AI phone receptionist for chiropractic offices. It answers forwarded calls in your clinic's name, quotes the visit prices and insurance you approve, takes new-patient requests with the reason for the visit and how the injury happened, and collects claim and attorney details on auto-accident and work-injury calls for your team.
36%. About 36% of chiropractors are self-employed, so many run their own front desk between patients.
U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, 2025 data, read 2026
Accident cases. On car-accident and work-injury calls, Leap collects the claim number, insurer and attorney name you ask for.
Your prices. Leap quotes cash visit prices, package rates and accepted insurance only from facts your clinic approves.
Request, not a guess. Leap takes a new-patient request with preferred times, and your team confirms unless Google Calendar is connected.
Your number. Your clinic keeps its number and forwards calls to Leap, either all of them or only the ones you miss.
What calls does a chiropractic office get?
Chiropractic calls split into new patients in pain, current patients booking or moving adjustments, and injury cases with a third party paying. New patients ask whether you take their insurance, what a first visit costs without insurance, and whether you can see them today.
The Bureau of Labor Statistics says chiropractors' schedules 'may vary and include evenings or weekends to accommodate patients,' and about 36% are self-employed (bls.gov/ooh/healthcare/chiropractors.htm). In a small office the doctor is often the person who would answer the phone.
New patients in pain
Back or neck pain, a same-day visit request, and what the first visit includes.
Cash and insurance questions
First-visit price, adjustment price, package rates, and whether you're in network.
Auto-accident cases
Callers referred after a crash who need to know if you bill their auto policy.
Work injuries
Workers' compensation callers with an employer and claim number.
What should Leap collect on a chiropractic call?
For a new patient, Leap asks for the name, the reason for the visit in the caller's words, whether it came from an accident or a work injury, their insurance carrier, and the times that work.
For an injury case, Leap also takes the date of the accident, the insurer, the claim number and the attorney's name if there is one. You can add a custom inbox column, such as claim number, so your team sees it at a glance.
What does a chiropractic call sound like?
A typical opening: 'Good morning. This is Ben from Riverside Chiropractic. How can I help?'
Sample questions it answers from your approved facts: 'How much is a first visit without insurance?', 'Do you take Blue Cross?', 'Do you do X-rays on the first visit?' It doesn't tell callers whether chiropractic care is right for their pain. That goes to the doctor as a message.
Which chiropractic calls go to a person?
Questions about whether a symptom is safe to treat, billing disputes, and attorney calls about records go to your team. Calls describing numbness, weakness or a recent major injury get the urgent flag.
If you turn on live transfer, Leap can transfer during open hours, with one attempt before it takes a callback. For a life-threatening situation it tells the caller to call emergency services now.
When do chiropractic calls come in?
Mondays are busy with weekend injuries and back pain from yard work or sports. Early mornings and lunch hours bring calls from working patients trying to fit a visit around their job.
Forward all calls, or choose ring-first so you answer when you can and Leap picks up mid-adjustment. Forwarding only after closing is set with your carrier or office phone system.
How it works
- 01
Paste your clinic website.
Leap drafts answers about your services, first-visit price, packages and insurance.
- 02
Add your intake questions.
Tell Leap what to collect on accident and work-injury calls.
- 03
Forward your number.
Keep your number. Each answered call lands in your inbox with a summary.
Frequently asked questions
Can Leap take the details on a car-accident patient?
Yes. Leap asks for the accident date, the auto insurer, the claim number and the attorney's name if there is one, along with the patient's contact details and preferred times.
Does Leap handle workers' compensation callers?
It collects the employer name, claim number and injury date you ask for, then passes them to your team. It does not verify coverage.
Will Leap tell a caller whether chiropractic care can help their pain?
No. Leap does not give medical advice. It explains what a first visit includes from your approved facts and takes the request.
Can patients book their next adjustment through Leap?
With Google Calendar connected, Leap can book open times. Without it, Leap takes the request and your team confirms. It does not connect to chiropractic EHR software.
What if a patient needs to move their adjustment?
Leap takes the patient's name, the current visit and the times that work, then sends it to your desk. Your team moves it in your own system.
Can Leap quote my cash prices and packages?
Yes, if they're in your approved facts. Leap answers only from what you approve and takes a message when a price isn't listed.
Will Leap sign a Business Associate Addendum for our chiropractic office?
Yes. We sign a Business Associate Addendum with your practice, and your calls run on a separate protected setup where patient information only goes to vendors covered for HIPAA. Ask us to turn it on.
How do I forward my chiropractic line to Leap while I'm adjusting patients?
Choose ring-first forwarding and dial your carrier's code. Your phone rings first, and Leap answers the calls you can't pick up.
What does Leap cost for a chiropractor?
$149 a month, first 100 calls included, then $0.99 a call. Setup is free, and billing starts when Leap answers real calls. There is no contract.
Keep exploring
Give chiropractors a front desk that never misses.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.