AI receptionist for personal injury lawyers
An AI receptionist built for personal injury law firms.
Leap answers accident intake calls, case eligibility questions, and referral inquiries 24 hours a day. It captures the details your intake team needs and texts back every missed caller before the lead goes cold.
Leap is an AI phone receptionist for personal injury law firms. It answers accident intake calls, case eligibility questions, and referral inquiries in a natural voice, captures the accident details and contact information your intake staff needs, and texts back callers who could not reach you. Setup takes five minutes and keeps your existing number.
5 min. Leap goes live in about five minutes: paste your firm website, review what it learned, and forward your intake line.
24/7. Leap answers around the clock because accident victims call at the moment of the incident, not during business hours.
2+ calls. Leap handles two or more simultaneous calls so a second accident victim never reaches voicemail while your intake team is on the first.
Every call. Every call leaves a recording, transcript, and intake summary so accident details, injury description, and caller name are captured every time.
$149/mo. Leap costs a fraction of a live legal answering service and does not take a referral fee for the cases it captures.
Personal injury calls come at the moment of the accident, not during office hours
Someone injured in a car accident, a slip and fall, or a workplace incident does not wait until Monday to call a lawyer. They call from the emergency room, from the side of the road, or that evening when they realize the insurance company is already maneuvering. Personal injury firms that answer 24/7 get the case. Firms that go to voicemail after 5pm do not.
Statute of limitations is real pressure too. A caller who was told they have two years to file may still delay, but the firm that captures the intake call and schedules the consultation that week is far more likely to retain the case than one that returned the call four days later.
Accident intake calls
Leap captures accident date, injury description, insurance information, and the at-fault party details your attorney needs to evaluate the case.
Case eligibility questions
Leap answers general questions about your practice areas and the types of cases you take, and routes callers with matching situations to your intake team.
Referral inquiries
Leap handles calls from referral partners, captures the referred client's name and matter, and routes the referral to the attorney or case manager assigned to that relationship.
Medical records and documentation questions
Leap answers questions about how to submit records, what documentation strengthens a case, and your general intake requirements, routing complex questions to your paralegal.
What does an AI receptionist do for a personal injury law firm?
An AI receptionist answers your firm's phone in a calm, professional voice, conducts the initial accident intake conversation, and captures the caller details your attorney needs before the first consultation. Leap knows your practice areas, your intake questions, and your case evaluation process from your website.
Callers do not hear a menu. They describe the accident, Leap asks the right intake questions, and your team gets a clean summary with accident details, injury type, insurance information, and contact information before the follow-up call.
How Leap captures intake data before a lead goes cold
Accident victim calls are high-intent and time-sensitive. A caller who reaches voicemail often calls the next firm on the list. Leap answers immediately, gathers the intake information, and texts the caller back right after the call to confirm that your firm received their details and will follow up. That text alone keeps the caller engaged instead of looking elsewhere.
Leap does not give legal advice and does not evaluate the merits of a case. It introduces your firm, gathers the facts, and makes the caller feel heard. Your attorney evaluates the case. Leap handles the coverage gap.
How it works
- 01
Paste your firm website.
Leap reads your site and builds a knowledge base of your practice areas, intake questions, case types you handle, and your consultation process.
- 02
Review and correct what it learned.
Add your specific intake questions, set your emergency transfer rules for serious injury calls, and flag case types you do not take.
- 03
Forward your intake line and go live.
Keep your current number. The next accident intake call gets answered, details are captured, and an intake summary lands in your team's inbox.
Frequently asked questions
Can Leap conduct an accident intake call?
Yes. Leap captures the accident date, injury description, at-fault party, insurance carrier, and the caller's contact information. It does not give legal advice or evaluate the case. It gathers the facts your attorney needs to decide on a consultation.
Will Leap give callers legal advice or case evaluations?
No. Leap does not give legal advice, assess liability, or make any representation about case merit. It introduces your firm, conducts the intake, and passes the caller's details to your attorney or intake team.
How does Leap handle a seriously injured caller who needs immediate help?
You set the rules. Callers describing life-threatening injuries, active emergencies, or immediate legal deadlines can be transferred directly to an on-call attorney or intake specialist. All other calls are captured with full details and queued.
Can Leap handle referral partner calls?
Yes. Leap recognizes referral partner calls, captures the referred client's name and matter, and routes the referral to the correct attorney or case manager at your firm.
Can I use Leap only after hours?
Yes. Configure Leap to answer every call, after hours and weekends only, or only on overflow. You set the schedule per day and per hour.
Will I keep my existing firm phone number?
Yes. You keep your number and forward calls to Leap on the rules you set. Nothing about your line changes.
How long does setup take?
About five minutes. Paste your website, review the knowledge base, set your transfer rules, and forward your number.
What does the intake summary look like after each call?
Every call leaves a recording, a full transcript, and a short intake summary with accident details, injury type, insurance information, caller name, and the recommended follow-up action. All searchable in your inbox.
How much does an AI receptionist for a personal injury firm cost?
Leap's founding rate is $149 a month and includes the first 100 calls answered, then $0.99 per additional call. No setup fee and no contract, versus the $150 to $400 a month a live legal answering service typically charges.
Does it sound professional enough for injury victims in distress?
Yes. Leap answers in a calm, composed voice using your firm's name. There are no menus to press. Callers speak and get a professional response that makes them feel heard rather than processed.
What happens when Leap does not know an answer?
It tells the caller honestly, takes their name and number, and files the question for your team. You answer it once and Leap knows it for every future caller.
Keep exploring
Give personal injury law firms a front desk that never misses.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.