AI receptionist for law firms
An AI receptionist built for law firms.
Leap answers new client intake calls, consultation scheduling requests, and case status inquiries 24 hours a day. It captures every lead and texts back missed callers so no prospective client goes to a competing firm.
Leap is an AI phone receptionist for law firms. It answers new client intake calls, consultation scheduling requests, case status inquiries, and document submission questions in a natural voice, captures the caller details your intake team needs, and texts back missed callers. Setup takes five minutes and keeps your existing number.
5 min. Leap goes live in about five minutes: paste your firm website, review what it learned, and forward your intake line.
24/7. Leap answers after hours and on weekends, when people in legal trouble call because they cannot wait until Monday.
2+ calls. Leap handles two or more simultaneous calls so a second prospective client never goes to voicemail while your intake team is on the first.
Every call. Every call leaves a recording, transcript, and summary so intake details, caller name, and legal matter type are never lost.
$149/mo. Leap costs a fraction of a live legal answering service with no per-call fees and no long-term contract.
Why law firm intake calls cannot go to voicemail
A person calling a law firm for the first time is often in distress. They just received a summons, were in a car accident, are facing a business dispute, or are dealing with a family law matter that cannot wait. If they reach voicemail, they call the next firm. Law is a competitive market and the intake call is where the retention decision happens.
Evening and weekend calls are the ones firms lose most often. Someone served papers on a Friday calls three firms before Monday. The firm with 24/7 coverage gets the initial consultation. The firm with a voicemail box does not.
New client intake
Leap captures the caller's name, contact information, the nature of their legal matter, and the urgency of their situation, and queues the lead for your intake team.
Consultation scheduling
Leap answers questions about your practice areas, explains the consultation process, and captures the caller's preferred time for your intake team to confirm.
Case status inquiries
Leap handles existing client calls asking about case progress, captures the client's name and case matter, and queues a callback from the attorney or paralegal.
Document submission questions
Leap answers questions about how to submit documents, what forms are needed, and your general intake process, routing complex questions to your staff.
What does an AI receptionist do for a law firm?
An AI receptionist answers your firm's phone in a professional voice, conducts the initial intake conversation, and captures the caller details your team needs before the first consultation. Leap builds its knowledge base from your website, so it knows your practice areas, your intake process, your attorneys, and your consultation policy.
Callers do not hear a menu or wait on hold. They state their matter, Leap asks the right intake questions, and your team gets a clean summary with the caller's name, contact information, matter type, and urgency before they call back.
After-hours intake: the call that determines which firm gets hired
Most people who call a law firm do not have a preferred attorney. They are searching, comparing, and calling whoever appears credible and available. A firm that answers at 9pm on a Saturday, gathers the caller's story, and schedules a consultation has a clear advantage over a firm that has a voicemail box and calls back on Monday.
Leap does not give legal advice and does not make legal representations. It introduces your firm, gathers the intake information your attorney needs, and makes the caller feel heard. The attorney makes the legal decisions. Leap handles the availability problem.
How it works
- 01
Paste your firm website.
Leap reads your site and builds a knowledge base of your practice areas, intake process, attorneys, and consultation policy.
- 02
Review and correct what it learned.
Set which matter types get transferred to an attorney directly, add your conflict check reminder, and adjust your practice area descriptions in one tap.
- 03
Forward your intake line and go live.
Keep your current number. The next prospective client call gets answered, intake details are captured, and a summary lands in your team's inbox.
Frequently asked questions
Can Leap conduct a new client intake call?
Yes. Leap captures the caller's name, contact information, nature of the legal matter, urgency, and any key details your intake team needs. It does not give legal advice. It gathers the information your attorney needs to evaluate the matter and decide on a consultation.
Will Leap give legal advice to callers?
No. Leap does not give legal advice, make legal representations, or discuss the merits of a case. It introduces your firm, conducts the intake conversation, and captures the caller's details for attorney review.
How does Leap handle after-hours calls from people in urgent situations?
You set the urgency rules. Callers describing a legal emergency, an active arrest, or an imminent court deadline can be transferred to an on-call attorney. All other after-hours calls are captured with full intake details and queued for a morning callback.
Can Leap handle case status calls from existing clients?
Yes. Leap captures the client's name and case matter and queues a callback from the attorney or paralegal assigned to the case. It does not have access to your case management system, but it handles the initial call so your staff is not interrupted unnecessarily.
Can I use Leap only after hours?
Yes. Configure Leap to answer every call, after hours and weekends only, or only on overflow when your line is busy. You set the schedule and adjust it any time.
Will I keep my existing firm phone number?
Yes. You keep your number and forward calls to Leap on the rules you set. Calls are forwarded, never ported.
How long does setup take?
About five minutes. Paste your website, review the knowledge base, set your call routing rules, and forward your number.
What do I see after each intake call?
Every call leaves a recording, a full transcript, and a short intake summary with caller name, matter type, urgency, and the follow-up action needed. All searchable in your inbox.
How much does an AI receptionist for a law firm cost?
Leap's founding rate is $149 a month and includes the first 100 calls answered, then $0.99 per additional call. No setup fee and no contract, versus the $150 to $400 a month a live legal answering service typically charges.
Does it sound professional enough for a law firm?
Yes. Leap answers in a calm, professional voice using your firm's name. There are no menus to press and no hold music. Callers speak naturally and get a composed, professional response.
What happens when Leap does not know an answer?
It tells the caller honestly, takes their name and number, and files the question for your team. You answer it once and Leap knows it for every future caller.
Keep exploring
Give law firms a front desk that never misses.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.