HubSpot integration
Leap logs every answered call as a HubSpot contact automatically.
Connect Leap to HubSpot through Zapier and every inbound call your AI receptionist handles becomes a HubSpot contact with the caller's details and call summary. Your CRM stays current without anyone entering data.
The Leap and HubSpot integration connects your AI phone receptionist to HubSpot CRM via Zapier. Every call Leap answers creates or updates a HubSpot contact with the caller's name, phone number, and a summary of the conversation. The connection runs through Zapier, which you configure once with no code required.
Automatic. Every call Leap answers creates a HubSpot contact via Zapier, with no manual CRM entry required from your team.
24/7. Leap answers every inbound call around the clock, so HubSpot captures after-hours leads your team would otherwise miss.
Every call logged. Leap files a recording, transcript, and call summary for every answered call, visible in your Leap dashboard.
5 min. Leap's AI receptionist goes live on your existing number in about five minutes, with no hardware changes.
Zero data entry. Caller name, phone number, and conversation summary flow from Leap into HubSpot through Zapier without a human intermediary.
What does the Leap and HubSpot integration do?
The integration runs through Zapier. When Leap finishes an answered call, it creates a call record with the caller's name, phone number, transcript, and summary. Zapier detects that new record and creates or updates a contact in HubSpot with those details.
For service businesses that use HubSpot to track leads, this means every inbound phone call becomes a visible pipeline entry without a human logging it. A caller requesting a roofing quote, a law firm lead inquiring about a consultation, and a homeowner calling about HVAC repair all land in HubSpot automatically.
New callers become HubSpot contacts
Zapier creates a HubSpot contact for every new caller Leap handles, with name and phone pre-filled.
Call summaries attach to the contact
Leap's AI-generated call summary maps to a HubSpot note or property, giving context alongside the contact record.
After-hours leads are captured
Leap answers calls when your team is not available, so HubSpot gains contacts from calls that would otherwise go to voicemail.
No CRM entry required
Your team sees the contact already in HubSpot when they follow up, with the call context already attached.
How to connect Leap to HubSpot
The connection is built in Zapier. You create a Zap with a Leap trigger (new answered call) and a HubSpot action (create or update contact). Map the caller name, phone number, and call summary to your HubSpot contact properties, then activate the Zap.
This is a Zapier-mediated integration, not a native HubSpot API connection. Leap does not push directly into HubSpot today. Zapier is the bridge, and it works reliably for turning answered calls into CRM entries.
Which businesses use Leap with HubSpot?
Service businesses and agencies that already use HubSpot for lead tracking benefit most: roofing and HVAC companies fielding quote requests, law firms tracking consultation leads, real estate agents who need every caller in their pipeline, and home services companies tracking new customers.
If your team already lives in HubSpot, routing every Leap call into it means phone leads get the same follow-up treatment as form fills and email inquiries.
How it works
- 01
Set up Leap on your business number.
Sign up for Leap, forward your existing number, and fill your knowledge base with services, hours, and FAQs. Your AI receptionist is live in about five minutes.
- 02
Add Leap as a trigger in Zapier.
In Zapier, create a new Zap with Leap as the trigger app. Select 'New Call Answered' and connect your Leap account.
- 03
Set HubSpot as the action.
Pick HubSpot as the action, choose 'Create or Update Contact,' map the caller fields, and activate the Zap. Every Leap call now lands in your HubSpot CRM automatically.
Frequently asked questions
Does Leap connect natively to HubSpot?
The connection runs through Zapier. Leap answers the call and creates a call record; Zapier watches that trigger and creates the HubSpot contact. It is not a native API pipeline, but the outcome is automatic and the setup is straightforward in Zapier.
What call data flows into HubSpot?
Caller name, phone number, and Leap's AI call summary can map to HubSpot contact properties. The full transcript and recording stay in Leap's dashboard unless you map them separately.
Can Leap answer calls when my team is out of office?
Yes. Leap answers every inbound call at any hour. After-hours leads, weekend callers, and callers who hit a busy signal all get handled and sent to HubSpot.
Does Leap keep my existing business phone number?
Yes. You forward your existing number to Leap. Callers dial the same number they always have.
How long does the setup take?
Leap is live in about five minutes. The Zapier Zap connecting Leap to HubSpot takes another five to ten minutes to configure and test.
What if a caller is already in HubSpot?
You can configure the Zapier action to update an existing HubSpot contact by phone number rather than create a duplicate. The specific logic depends on how you set up the Zap.
What happens when Leap doesn't know the answer to a question?
Leap tells the caller it will pass the message along, captures the question, and logs it in the call summary that flows to HubSpot. Nothing is lost.
How much does Leap cost?
Leap's founding rate is $149 a month, which includes the first 100 calls answered. HubSpot is billed separately. The Zapier connection requires a Zapier account, which has a free tier.
Can Leap qualify leads before logging them to HubSpot?
Yes. Leap asks qualifying questions you specify and records the answers in its call summary. That summary maps to HubSpot, and you can filter or route contacts in HubSpot based on what Leap captured.
Keep exploring
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