AI receptionist for orthodontists
An AI receptionist built for orthodontic practices.
Leap answers every call to your practice, captures new-patient consultation requests, and handles bracket emergencies that come in after office hours. It learns your practice from your website and goes live in five minutes.
Leap is an AI phone receptionist for orthodontic practices. It answers new-patient inquiries, insurance questions, emergency bracket and wire calls, and reschedule requests in a natural voice, captures what your front desk needs, and texts back anyone who hangs up before your team can respond. Setup takes about five minutes.
5 min. Leap goes live in about five minutes: paste your website, review what it learned, and forward your number.
24/7. Leap answers nights and weekends when parents call about poking wires and broken brackets after your office closes.
2+ calls. Leap handles two or more calls simultaneously so no family hits a busy tone while your team checks another patient out.
94%. Leap handles routine orthodontic calls on its own and routes to a human only when the situation genuinely needs one.
Leap, across live customer calls
Every call. Every call leaves a recording, transcript, and summary in your inbox so no patient request gets lost in voicemail.
$149/mo. A Leap receptionist for your practice costs a fraction of what a live orthodontic answering service charges.
Why orthodontic practices miss calls they cannot afford to lose
An orthodontic front desk is busiest at drop-off and pick-up windows, the same times parents call to ask about braces pricing or book a first consultation. When your team is mid-checkout, the phone goes unanswered. The callers who hang up are rarely junk: they are families comparing practices and shopping for their child's first orthodontic visit.
After hours is the bigger gap. Parents notice bracket emergencies at 7pm. They call your office, reach voicemail, and call the next practice on the list. An AI receptionist answers in your practice's name, gives your triage guidance, and queues a summary for your team to act on in the morning.
New consultation requests
Leap answers questions about braces, clear aligners, and pricing, then captures the family's contact details so you can schedule the exam.
Bracket and wire emergencies
Leap gives your triage guidance for poking wires and broken brackets, and pages your on-call staff for situations that need a human.
Appointment reschedules
Leap captures the patient name, current appointment, and the new time requested, then texts the details straight to your front desk.
Insurance and financing questions
Leap answers from your knowledge base about accepted plans and payment options, and routes anything it is unsure about rather than guessing.
What does Leap do during an orthodontic call?
Leap answers your practice phone in a natural voice with no menus and no hold music. The caller speaks normally, Leap answers from your knowledge base, captures what needs follow-up, and texts missed callers so the conversation keeps going.
Every call ends with a recording, a full transcript, and a short summary of what the caller needed and what your team should do next. Your front desk walks in to a clear action list instead of a stack of voicemails.
Keep your practice number and control your call rules
You keep your existing number. Calls forward to Leap on your schedule: every call, after hours only, or only when your line is busy or unanswered. Change the rules anytime from your dashboard without calling a phone company.
You decide which situations reach a human. A true bracket emergency during business hours can transfer to your team immediately. Everything else is handled, summarized, and queued so nothing falls through the cracks.
How it works
- 01
Paste your practice website.
Leap reads your site and Google listing and builds a knowledge base of your services, insurances, payment options, and hours.
- 02
Review and refine what it learned.
Add your bracket emergency triage script, adjust financing language, and set your on-call transfer number in one tap.
- 03
Forward your number and go live.
Keep your current number. The next call gets answered in your practice's name, handled, and summarized in your inbox.
Frequently asked questions
Can Leap handle emergency bracket calls after office hours?
Yes. You set the triage rules. Leap gives callers your standard guidance for poking wires and broken brackets, and pages your on-call staff when the situation genuinely calls for it. Routine after-hours calls never trigger a page.
Will Leap replace my front desk team?
No. Leap is a backstop for the calls your team cannot reach during busy checkout and check-in windows, plus full coverage after hours. Your staff handles patients in front of them while Leap covers everyone else.
Can Leap book new-patient consultations?
Leap captures the family name, contact number, and the type of consultation they want, then texts your front desk to confirm the slot. If your site has a booking link, Leap sends it to the caller directly.
Does Leap know which insurances we accept?
Leap pulls accepted insurances from your website into its knowledge base. You can add or correct any entry in one tap. It answers what it knows and routes anything it is unsure about rather than guessing.
Can I run Leap only after hours?
Yes. Set Leap to answer every call, after hours only, or only on overflow when your line is busy. You configure hours per day and can change the schedule anytime from your dashboard.
Will my practice keep its existing phone number?
Yes. Your number stays yours. Calls forward to Leap on your rules and are never ported, so nothing about your line or your patients' saved contacts changes.
How long does setup take for an orthodontic practice?
About five minutes. Paste your website URL, review the knowledge base Leap built from your site, and forward your number. Most practices finish during a lunch break between patients.
What does my team see after each call?
Every call leaves a recording, a full transcript, and a short summary with the action needed, all searchable in your inbox. Nothing about a patient request disappears into a voicemail.
How much does an AI receptionist for an orthodontic practice cost?
Leap's founding rate is $149 a month and includes the first 100 calls, then $0.99 per call after that. No setup fee, no contract, versus the $150 to $400 a month a live answering service typically charges.
Does it sound robotic to patients and families?
No. Leap uses a natural voice that picks up in one ring with no menus and no hold music. Parents speak normally and Leap responds in your practice's name.
What happens when Leap does not know an answer?
It tells the caller honestly, takes their name and number, and logs the question for your team. Answer it once in your dashboard and Leap knows it for every future caller.
Keep exploring
Give orthodontists a front desk that never misses.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.