Dialpad alternative
The Dialpad alternative for businesses that just need a receptionist.
Dialpad is a business phone and contact-center platform, and it also sells an AI Agent that answers inbound calls. Leap is only a receptionist: it sits on the number and carrier you already have, with calls included in a published monthly price.
Dialpad is an AI-powered business phone and contact-center platform priced per user. As of October 5, 2026, it also sells an AI Agent (AI Receptionist) that handles inbound calls 24/7 and can book, reschedule, and confirm appointments, billed per conversation through sales. Leap is a receptionist-only product on your existing number, for $149 a month, first 100 calls included, then $0.99 a call.
Receptionist only. Leap is just the receptionist. You keep your phones, carrier, and number, and forward the calls you want answered.
24/7. Leap answers forwarded calls nights, weekends, and holidays, and you choose which calls it takes: all, after hours, missed, or overflow.
$0.99 a call. Leap bills $149 a month with 100 calls included, then $0.99 a call. The price is published, with no per-user license.
Editable knowledge. Leap builds its knowledge base from your website, Google listing, and uploaded documents, and you can edit every fact.
Texts back. Leap can text back callers it misses, so the conversation can pick up by text.
5 min. Leap goes live in about five minutes on your existing number, with no port and no new handsets.
Does Dialpad answer calls for you?
It can. Dialpad's core product is a phone system where your team answers and its AI transcribes, coaches, and summarizes. As of October 5, 2026, Dialpad also sells an AI Agent that handles inbound calls 24/7 and can book, reschedule, and confirm appointments during the call. Dialpad bills it per conversation, with pricing through its sales team.
So the choice is less about whether AI picks up and more about what you are buying: a phone platform with an AI add-on, or a receptionist on its own.
Where Leap is different
Leap is an AI receptionist, not a phone system for your team. It answers in a natural voice, works from a knowledge base built out of your website, captures booking requests, and can text back callers it misses. Each call Leap answers comes with a recording, transcript, and summary.
No new phone system
Leap forwards from your existing number and carrier, so nothing changes for your team.
Knowledge you can edit
Leap answers hours, service, and pricing questions from your website and documents, and you can edit any fact.
Handles booking requests
Leap captures the appointment request and texts the caller your booking link, or writes it to your calendar once one is connected.
Published price
$149 a month, first 100 calls included, then $0.99 a call. No per-user license and no sales call to get a quote.
Can you use Leap and Dialpad together?
Yes. Keep Dialpad as your team's phone for the calls your staff takes, and forward overflow, missed, and after-hours calls to Leap. Your team handles what it can; Leap answers the calls they can't get to.
Leap forwards from your existing number, so adding it does not disturb your Dialpad setup.
Leap vs Dialpad, side by side
| Feature | Leap | Dialpad |
|---|---|---|
| Answers calls with AI | Yes | AI Agent (sales-quoted) |
| After-hours call coverage | Yes | AI Agent |
| Answers questions from your website | Yes | Via connectors |
| Handles booking requests | Yes | AI Agent |
| Missed-call text-back | Yes | Not advertised |
| Call transcription | Yes | Yes |
| Keeps your existing number | Yes | Yes |
| Pricing model | $149/mo, 100 calls included | Per user, plus AI Agent per conversation |
| Self-serve setup time | ~5 minutes | AI Agent via sales |
Dialpad details checked against their public site on . Plans change, so confirm current pricing with them.
Dialpad fits a team that wants a full AI phone and contact-center platform, and its AI Agent can answer inbound calls too. Leap fits a business that only wants a receptionist: no new phone system, and a published price of $149 a month with 100 calls included. Leap can also sit behind Dialpad and take the overflow.
Frequently asked questions
Is Dialpad an AI receptionist?
Dialpad is a business phone platform. As of October 5, 2026, it also sells an AI Agent, also called an AI Receptionist, that handles inbound calls 24/7 and can book appointments. Leap is only a receptionist and works with the phone system you already have.
What is a good Dialpad alternative for answering calls?
If you don't need a new phone platform, Leap is a simple option: an AI receptionist on your current number, at $149 a month with 100 calls included. If you want phones, contact center, and AI in one product, price out Dialpad's AI Agent too.
Can Leap work alongside Dialpad?
Yes. Keep Dialpad for your team and let Leap answer overflow, missed, and after-hours calls. Leap forwards from your existing number, so it is additive, not a migration.
Does Leap charge per user like Dialpad?
No. Leap is one receptionist for the whole business, billed at $149 a month with 100 calls included, then $0.99 a call. Dialpad prices its phone plans per user and bills its AI Agent per conversation.
Can I keep my number with Leap?
Yes. Leap forwards from your existing number with no port. You can add Leap behind Dialpad without changing anything your team uses.
How long does Leap take to set up?
About five minutes. Paste your website, review the knowledge base Leap builds, set your transfer rules, and forward your number. No handsets and no onboarding call.
How much does Leap cost compared to Dialpad?
As of October 5, 2026, Dialpad's pricing page lists Connect Standard at $15 per user a month billed annually or $27 billed monthly, with the AI Agent billed per conversation and quoted through sales. Leap is $149 a month, first 100 calls included, then $0.99 a call, with no contract.
What happens when Leap does not know the answer?
Leap tells the caller it doesn't have that answer, takes their name and number, lets you know, and saves the question so you can add the answer. You can also set rules to transfer the call to a person.
Does Leap cover nights and weekends?
Yes, 24/7. Leap answers the calls you forward to it at any hour, and each call it answers is logged with a transcript and summary.
Keep exploring
Never miss another call.
Paste your website. Leap builds your receptionist from your hours, services, and policies while you watch. Live in five minutes for $149/month.